Erin
the valley,#2Author of original report
Wed, November 19, 2008
This has been posted twice because i couldnt get into my account- took a while to figure out the password- this is now posted directly from my account. I would like to retract my previous report regarding Preferred Home Builders, INC. My previous report was make in error, as i was confused about the true facts surrounding the issues that arose during the remodel of our home. Any issues that arose were not the fault of Preferred Home Builders, INC., who worked hard and diligently to resolve any problems that came up. Now that i know what really happened, i would wholeheartedly recommend Preferred Home Builders, INC. to anyone, without any qualifications.
Erin
Westlake Village,#3Consumer Comment
Wed, November 19, 2008
I would like to retract my previous report regarding Preferred Home Builders, INC. My previous report was make in error, as i was confused about the true facts surrounding the issues that arose during the remodel of our home. Any issues that arose were not the fault of Preferred Home Builders, INC., who worked hard and diligently to resolve any problems that came up. Now that i know what really happened, i would wholeheartedly recommend Preferred Home Builders, INC. to anyone, without any qualifications.
Nathan
Woodland Hills,#4UPDATE Employee
Sat, March 11, 2006
To whom it may concern Preferred Home Builders Inc. has been serving the L.A. and Ventura counties since November 20th 1998. In those 8 years we have serviced over 2000 valued customers. As can be easily verified with the B.B.B. our record indicates only one outstanding complaint. We are rated "AA" by the B.B.B. - the 2nd. highest rating available. For your convenience, here is a direct link to our B.B.B online record: It is not clear from the above complaint (http://www.ripoffreport.com/Builders-Contractors/Preferred-Home-Build/preferred-home-builders-ripoff-67GCG.htm), what is the name of the customer, and/or the job address. We are not able to locate any record with the name "Hurt" (probably just an Anonymous Alias) and are not aware of any customer of P.H.B. with any such unfortunate experience. Sadly, the individual posting this report took the time to report subtleties such as the arrival and departure times for the workers, but failed to provide any identifying details, which would allow us to resolve the complaint. While we would rather not add to the confusion, it's worth mentioning that anyone (even a competitor) can easily take advantage of such anonymity. It is my sincere hope that you will take the needed steps to ensure this is not the case, by forwarding us the details needed to identify this customer, or else remove such anonymous report. It is our opinion that such anonymous reports take away from the ability of your site to serve and represent valid complaints. Please feel welcome to contact me personally, at 1-888-937-8321 with any inquiry related to this matter, or any other question you might have. You could also reach me by email to mailto://[email protected] Respectfully, Nathan Moses Office Manager CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.