Melissa Allman
South Daytona,#2UPDATE Employee
Tue, September 10, 2013
I am writing in response to the posting by a customer's daughter, Premier denies the allegation in the posting and responds as follows:
Premier responds to customer's requests for information regarding our products. Upon receipt of the information, a sales consultation is set to ascertain the product best suited for our customer's needs. During the scheduling of the appointment, the customer is asked if anyone helps them make decisions and if so could they please be present during the consultation. This is done to protect our customers who for the most part are elderly and/or disabled and who otherwise may not be able to make decisions on their own.
Customers that execute a contract with Premier have three business days in which to cancel their contract and to receive a full refund. Deposits that are forfeited can be used as a credity by the customer or a family member toward future purchases.
Premier offers financing to customers through a third party lending company and approvals are based on the customers credit worthiness. Premier has no control with regard to credit approvals.
Premier is willing and able to assist this customer with her bathing needs should she decide to move forward.