- Report: #115716
Complaint Review: Premier Health Care - Canadian Express - Marietta Georgia
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Author Not Confirmed
Why?
Premier Health Care - Canadian Express
1950 Spectrum Circle, Suite 400 Marietta, 30067 Georgia, U.S.A.
Phone:
800-719-3536
Web:
N/A
Categories:
Business Rating:
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Premier Health Care - Canadian Express ripoffs, lies, fraudulent billing Marietta Georgia
I was contacted by this company to receive a credit card. They were going to charge a one-time fee of $249.95. I agreed to this at first, but while going through the automated service to answer questions I noticed it was for a pay-as-you-go credit card.
I answered a question incorrectly on purpose to stop the automated questions. I stated that this was something I did not want. The gentleman on the phone (Tony Sampson) said I needed to go through the automation anyway in order to cancel it. I asked for a supervisor and was put in touch with Betty Joseph, who said the same thing.
I was still leary, but decided to do as instructed after being given a cancellation number. The money was still deducted out of my account and so far I have not been able to get ahold of anyone. All lines are busy or the call can not be completed as dialed (even though it's a simple 800 number)
I have also tried contacting the number on top of the check for Netchex and so far have got the same results. Please DO NOT allow yourself to be ripped off as I was.
Arthur
Lincoln, Nebraska
U.S.A.
I answered a question incorrectly on purpose to stop the automated questions. I stated that this was something I did not want. The gentleman on the phone (Tony Sampson) said I needed to go through the automation anyway in order to cancel it. I asked for a supervisor and was put in touch with Betty Joseph, who said the same thing.
I was still leary, but decided to do as instructed after being given a cancellation number. The money was still deducted out of my account and so far I have not been able to get ahold of anyone. All lines are busy or the call can not be completed as dialed (even though it's a simple 800 number)
I have also tried contacting the number on top of the check for Netchex and so far have got the same results. Please DO NOT allow yourself to be ripped off as I was.
Arthur
Lincoln, Nebraska
U.S.A.
1 Updates & Rebuttals
Arthur
Lincoln,Nebraska,
U.S.A.
Able to get money back!!!
#2Author of original report
Tue, November 02, 2004
I was able to get ahold of the 1-800-719-3536 number and spoke with the assistant supervisor (Julie Louise) She said that if I faxed them a statement showing the money was taken out, they would send me paperwork to be signed and sent back so they could send me a check. This would take another 5-10 business days after they received the paperwork. I was upset by this time and asked to speak to her supervisor. She absolutely REFUSED to let me do that so I hung up in a rage. I then found the website for the corporate office that owns Netchex. It is www.universalpaymentsolution.com I was put in touch with Mona VanHorn who is the Customer Service Supervisor. She can also be reached at 1-888-888-4565 (ask to speak with her directly) She was able to get the charge reversed and will overnight a check to me. She was most helpful. I hope this helps any who are still having problems.
