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  • Report:  #121876

Complaint Review: Premier Premium Communications - Fort Worth Texas

Reported By:
- Mckinney, Texas,
Submitted:
Updated:

Premier Premium Communications
PO Box 155579 Fort Worth, 76155-5579 Texas, U.S.A.
Phone:
800-918-9057
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Ok, This is like report # 1,000 : )

I would just like to register my report here.

I setup dial up service early October this year. I was on the net for about a week without any firewall or spyware. Well, it wasnt long until I noticed my Internet Connection switching from AT&T (my ISP) to some weird name. I assumed at first that it was my AT&T ISP redirecting my connection to a hub that isnt as busy. I didnt even think that it could be a virus or a Trojan?? However, I was kinda suspicious so I didnt allow it to connect for very long when it happened.

All's well until late November when I received a bill for $400!!! I try to contact them to dispute the charges but the number I called told me that it would redirect to another number and that it would cost me $4. That seemed odd, So I emailed them, and after reading THIS site, I realized I got the same email everyone else did explaining that it is impossible to connect to their service without 2 instances of verification and a 2 minute lag to insure no unwilling party is connected.

All while sometime in there I did realize what and where my computer was dialing. I had loaded up ad-aware and it found their dialer.

I don't need to go into too many detials, cause if youre reading this, you already know whats going on. However I have noticed a few things. First, all charges are 6 min intervals, that ive seen. second, on my bill, 5 calls were made within a 10 minute period, charged for 6 minutes for each call. How can you fit 30 minutes of charges into 10 minutes?? Especially when they say that they allow 2 minutes free to allow time for someone to disconnect. kinda fishy...

And last but not least, When will someone with the right connections realize that if you go through the correct course of action, these people will discontinue to use this company name and invent another before you can do anything about it? Do you not think that these people are the same people who were behind Intercosmos media Group, national One telecom and One Web Bill Direct? (ive been doing a lot of research today)

Does anyone even think this company is legit? I dont have anything against adult entertainment, however, I do question any service of that kind that charges $5 a minute. Hello, who's going to WILLFULLY accept those charges???

I've called several people and I still havent received any advice on how to take care of this bill and save my name. since they threaten to turn you over to a collection agency, thanks, thats a 4th party involved now that I've gotta haggle with.

To me? This company and the people who own this company is the basis for this fraud. I dont believe for one minute that they have ANY legit business. Just look at their FAQ page, whats the old saying, if you look guilty you must be guilty?? somehting like that. There are questions and answers on there that shouldnt be on there at all if they didn't know that they were a basis for a scam. They defend themselves without any accusation. If they cared one bit about the consumer they would make sure that all services are verified and authorized and they would admit that yes, their services can be accessed by a virus dialer without the computer owner knowing.

Another thing. Why would someone install a virus dialer on my computer when THIS company is the only one profiting??? Just a question not an accusation but I'm sure they would be quick with the defense. Hey, here's a tip, get a real job and make an honest buck, cause you aint gettin mine.

Joe

Mckinney, Texas
U.S.A.


1 Updates & Rebuttals

Paul

Anaheim,
California,
U.S.A.
More modem fraud! As usual, the idiots at Premier are to blame!

#2Consumer Suggestion

Thu, December 09, 2004

It's those idiots at Premier Premium Communications again! They're running the tired, old modem dialer con along with the fake billing scam. Both of them are designed to get their hands on your money! These frauds started out as National One Telecom in the beginning of the year. They scammed millions of people all across the country. But, this site put some heat on them. So, now they call themselves Premier Premium Communications. But, it's the same idiots. Running the same tired old modem dialer con. Same crap, different name. Still ripping off America! Don't these losers suck? The modem dialer con first started back in the 90's. The Federal Trade Commission put two porn fairies, the Botto brothers, out of business for using it. Since then, the porn freaks have continued to use this same method to trick people into visiting their loser sites. The FTC reports it was one of the top 10 frauds of 2002. Here's how it works. While you're on the internet, unknown to you, a program comes over the connection. Usually, a series of pop-ups will occur. Then, the computer won't respond anymore. The program hijacks your modem, replacing the normal dialer. First, it mutes the speaker, so you can't hear when it dials out. Then, it starts dialing to 44-207-335-84, a number located in the United Kingdom. The program waits until nobody is using the computer before it dials. The numbers that are called all have something to do with porn. No unprotected computer is safe from this attack. It doesn't matter if you have cable or DSL. In fact, you don't need any modem or phone line at all. Your computer doesn't even have to be turned on! Once they have your information, Premier Premium will simply make a fake bill! They use white page directories to find your name and address. Much of the information is old and outdated. Some victims report getting bills for numbers that have been disconnected long ago. Next, you will start receiving the bills. First, you will get a real bill from your phone company. You will be charged $1.99 per minute for the international long distance calls. Then, you will get a fake bill from Premier Premium for another $5 per minute. Depending on the length of the calls, this could add up to hundreds of dollars! You will need to call your phone company and have the charges removed. Some phone companies will remove all charges for calls made by dialers. Others want payment, but at a reduced price, up to 85% off. After all, your computer did make the calls, even if you had no idea it was doing it. The phone company doesn't want to take the loss for something your computer did. If you don't pay, they'll get stuck with the bill. When you call the phone company, remember to remain calm and friendly if you want them to help you. Most companies will try to assist the victims any way they can. Your phone company has only one way to prevent this. A block on your line won't work, because the fraud uses 10-10 dialarounds to bypass that. A toll-restriction would stop it, but then you couldn't make any long distance calls. Most people aren't willing to do that. As for Premier, you can save their bill as evidence of fraud. You may need to send it in after you file your complaints to the feds. Do NOT try to pay it or contact the losers! Premier will not talk to you on the phone. They ignore messages left on their voice mail. They direct you to a phony web site. They send you one email telling you to pay up. They also tell you that the bill will be turned over to a collection agency. Don't worry about Premier at all. Don't waste your time trying to call or email them. They made up their own fake collection agency, Collection Express. They don't have your social security number. And, because it's a total fraud, they won't be reporting anything. They just try to scare you into paying the fake bill. Don't even think about it! You do need to start reporting this fraud to the federal agencies. Remember, the frauds have your phone number. Next month, there will be more calls on your phone bill. You need to put a stop to this, once and for all. These are the actual complaint form pages. You will need to fill in all your information to file your complaint. Fill in your information accurately. Check your spelling. If you are having trouble, try filing by phone instead. Copy the IP address and paste it into the address bar, then hit enter. National Fraud Information Center http://68.166.162.20/repoform.htm Federal Trade Commission Bureau of Consumer Protection https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01 FBI Internet Fraud Complaint Center https://www.ifccfbi.gov/complaint/cf2.asp econsumer.gov https://www.econsumer.gov/pls/econsumer/wimsnery2$com.main?p_lang_seq=1 US Postal Inspection Service www.usps.com/postalinspectors/fraud/MailFraudComplaint.htm Public Utilities Commission each state is different-address below is California www.cpuc.ca.gov/static/forms/complaint.htm Federal Communications Commission http://svartifoss2.fcc.gov/cib/fcc475.cfm California Attorney General each state is different-address below is California http://ag.ca.gov/consumers/mailform.htm Better Business Bureau http://www.dallas.bbb.org/complaint_form.html Dallas http://www.bbbnh.org/complaint_form.html New Hampshire Linkscan: tons of information and more sites to file complaints www.elsop.com/wrc/complain.htm Feel free to use pages from this site as needed. In addition, I recommend you call your city newspaper and make them aware of the problem. This fraud relies on people being unaware and uninformed. When everyone fights instead of pays, the money will stop coming in to the fraud. Currently, the fraud is using these names and addresses: 1-Premier Premium Communications 2-National One Telecom 3-One Web Direct Bill 4-Collection Express 5-Enhanced Services Billing Inc/ESBI and USBI 6-Tellsys 7-One Call Com 8-Candid Publishing 9-Intercosmos Media Group or directNIC 10-Money Management International 11.Steve Griffin 12.Michael Walczak 13.Terry M. Blaney 14.Suzanne Hanse 15.Alex Lymar PO Box 10007-Bedford, NH PO Box 612929-Dallas, TX PO Box 130959-Dallas, TX PO Box 612608-Dallas, TX All of these names are in some way connected to this fraud. Many are involved in setting it up. Some help with the fake billing. Other names are the actual fraud companies themselves. The people running this scam are all connected in some way to the porn industry. They do not have a background in telecommunications. Instead, their prior businesses were phone sex lines and internet pornography. Naturally, they failed in those businesses, because they have no real skills. The only hope they have now is this modem fraud scam. They are desperate for your money! If you have already paid, or know someone that has, file the complaints and hope for a refund. If you used a credit card, check this site for the information that explains how to get a refund through your bank. These frauds count on you to pay quietly. They'll try to bleed you dry, if you let them. Be sure to file a complaint on EVERY site above. Remember, it's up to you to put a stop to this. They are counting on your fear and ignorance in this situation. Instead, show them they're wrong. Dead wrong! Good luck!

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