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  • Report:  #292019

Complaint Review: Premier Recovery - Florence Kentucky

Reported By:
- Bellingham, Washington,
Submitted:
Updated:

Premier Recovery
7300 Turfway Rd, Suite 250 Florence, 41042 Kentucky, U.S.A.
Phone:
859-283-3677
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This caller is Premier Recovery of Florence KY, does collections for various Citicard fuel card accounts like 76, Shell, Exxon, some store branded cards... This company (and I use that term loosely!) will call up to 10 times a day, yet almost never leave any message, on 12/13/2007 I logged an amazing sixteen (16!!) calls from 8:30am to 6:30pm, and this was after they had already signed for a cease comm letter a week ago! Their autodialer ignores answering machines and SIT (service interrupt tones) tones, if you try to ignore them, they will redial two to three or four times in a row...

I looked Premier Recovery up on the my state website, this is definitely a third-party collector, despite anything they might claim to the contrary saying they are Citicard or Citibank.

https://fortress.wa.gov/dol/dolprod/bpdLicenseQuery/lqsLicenseDetail.aspx?SessID=25360&RefID=1217096

Entity Name: PREMIER RECOVERY, INC.

Firm Name: PREMIER RECOVERY, INC.

License Type: Washington State Business

Entity Type:

UBI: 602115388 Business ID:001 Location ID:0001

Location Address:

7300 TURFWAY RD STE 250

FLORENCE, KY, 41042

Mailing Address:

PO BOX 1329

FLORENCE, KY, 41022

Licenses Held at this location: License Status Expires First Issued

Collection Agency Active 04/30/2008 04/28/2004

Governing People:

ERNEST PRESTON PARTON

MARY MICHELLE PARTON

RONALD LEE MC DERMOTT

Registered Trade Names:

PREMIER RECOVERY, INC.

Jay

Bellingham, Washington

U.S.A.


2 Updates & Rebuttals

Jay

Bellingham,
Washington,
U.S.A.
It is Citi cards collections, not Premier Recovery

#2Author of original report

Tue, December 18, 2007

I apoligize for my error, but I just learned that this is the Collections Department for Citi Cards, located at 4600 Houston Rd Florence KY, it is not Premier Recovery as I first reported. Please disregard my previous posting...


Steve

Bradenton,
Florida,
U.S.A.
Jay, here is what you need to do now.

#3Consumer Suggestion

Sun, December 16, 2007

Jay, The first thing you need to do is resend a CEASE COMMUNICATION letter and in it reference the first one you sent that was ignored. Be sure to put the certified # on the letter itself, and keep a copy for your records as this proves exactly WHAT you sent. This step is VERY important to follow exactly. Go to FTC.gov and file a complaint on them immediately for the disregard of your initial CEASE COMM letter, and file a separate complaint for each time they call thereafter, as enforcement by the FTC is brought after a certain number of complaints filed. They do not provide individual enforcement. Also go to Budhibbs.com and file a complaint and post the agency info there. That will get them listed and possibly investigated, and will track complaints against them. Your final action after all of this should be a civil lawsuit for the blatant FDCPA violations which are worth up to $1000 to you plus actual costs and damages. Good luck.

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