- Report: #1290755
Complaint Review: premier seris uca freedom service - Internet
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Author Confirmed
Why?
premier seris uca freedom service
Internet, USA
Phone:
18776939089
Web:
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Tell us has your experience with this business or person been good?
freedom life insurance company ripped off 48,000.dollar hosiptal this is my balance that i have to pay my precritions even or very expensive.i pay almost 400. a month fort worth texas 76102 Internet
i had my gallbladder removed,i pay right at 400. a month for my insurance and i ended up with a bill for 48000.dollars insurance paid very little,and medicine is very expensive.
Mrs Alexander
1 Updates & Rebuttals
Regina S
Syosset,New York,
USA
We are here to help.
#2UPDATE Employee
Thu, December 29, 2016
Dear Alexander,
Unified Caring Association (UCA) is dedicated to total client satisfaction and we deeply regret that you do not feel that you received the appropriate service. Feeling good about what you purchased is our highest priority and we apologize that this has not been achieved. We strive to exceed expectations with our customers. As a policy and in practice, we at UCA are committed to addressing and resolving all issues.
Association memberships are sold by independent licensed agents. Memberships contain various consumer savings benefits including both insurance and non-insurance benefits. Members are emailed a fulfillment email outlining the log on process to view their membership materials immediately upon joining our association. They are informed during the enrollment process that the insurance benefits included in the association membership are not Major Medical. In addition, the brochure and the membership packet states that the insurance benefits are not major medical. Association members have a 30-day cancellation period during which members may call and cancel and receive a refund. We are disappointed that this member was not satisfied with their membership.
Once again, we are disappointed that you were not content with the membership benefits that you purchased. Please contact customer service at (855)556-5053, so that we can assist you in this matter and hopefully find the perfect solution.
