- Report: #1326611
Complaint Review: PREMIUM SEATS USA - Internet
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Author Confirmed
Why?
PREMIUM SEATS USA
Internet, USA
Phone:
866-312-9295
Web:
https://www.premiumseatsusa.com/
Categories:
Business Rating:
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PREMIUM SEATS USA Terrible customer service, not offering the 200% money back guarantee that initially made comforting on website. webiste Internet
I made a purchase of 3 tickets this morning for the Lion King in New York City, I chose a wrong date as I'm flying from San Diego and wanted to cancel in a matter of minutes for making purchase. I was charged over $600 worth of tickets and I was told by Andrew my purchase processed within 90 seconds, I had called minutes too late.
What made the website comforting and reliable was that it says 200% money back guarantee, which is an absolute lie. It's terrible how companies can get away with these type of things, now I am stuck with $625 worth of tickets I cannot use.
I really feel devastated, this is mean and greedy from their part. My show is not days away it's weeks away and nobody is helpful in any way.
