Karen
Butte Valley,#2Author of original report
Wed, April 23, 2003
Although my husband tracked in mud on part of the carpet, the store recommended a specific product which caused the ENTIRE problem of the carpet. Not to mention it was poorly installed. Secondly, MANY professionals who have inspected the carpet in places where it wasn't treated with the stores stain removal, and stated, the carpet is fading, wearing and coming apart from the fibers. Again, these things are happening in places where the carpet was NOT treated with this stain removal Price is Right Carpets sold me!
David
Seattle,#3UPDATE EX-employee responds
Tue, April 22, 2003
I have been a factory rep for textile mills for many yrs and last worked for Aladdin Carpets. There is zero information in this 'report' to imply there is a manufacturing problem. Consumer states her husband tracked in mud. Is that a warranty issue? She bought some cleaner and applied it? Why is that a manufacturing problem? Carpet cleaner stated there is bleach residue? Who would clean carpet with bleach? Bleach does destroy the backing of carpet? Please let us all know how a mfctr of carpet is responsible for any of these consumer actions? I think you need to do a little more research
David
Seattle,#4UPDATE EX-employee responds
Tue, April 22, 2003
I have been a factory rep for textile mills for many yrs and last worked for Aladdin Carpets. There is zero information in this 'report' to imply there is a manufacturing problem. Consumer states her husband tracked in mud. Is that a warranty issue? She bought some cleaner and applied it? Why is that a manufacturing problem? Carpet cleaner stated there is bleach residue? Who would clean carpet with bleach? Bleach does destroy the backing of carpet? Please let us all know how a mfctr of carpet is responsible for any of these consumer actions? I think you need to do a little more research
David
Seattle,#5UPDATE EX-employee responds
Tue, April 22, 2003
I have been a factory rep for textile mills for many yrs and last worked for Aladdin Carpets. There is zero information in this 'report' to imply there is a manufacturing problem. Consumer states her husband tracked in mud. Is that a warranty issue? She bought some cleaner and applied it? Why is that a manufacturing problem? Carpet cleaner stated there is bleach residue? Who would clean carpet with bleach? Bleach does destroy the backing of carpet? Please let us all know how a mfctr of carpet is responsible for any of these consumer actions? I think you need to do a little more research