- Report: #550387
Complaint Review: PRINT SOLUTIONS INC. - NORCROSS Georgia
Reported By:
Tanya Dougherty -
Norcross, Georgia, USA
Submitted:
Updated:
-
Author Confirmed
Why?
PRINT SOLUTIONS INC.
2783 PETERSON PLACE NORCROSS, 30071 Georgia, United States of America
Phone:
770-416-6099
Web:
WWW.PRINTSOLUTIONSDIRECT.COM
Categories:
Business Rating:
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PRINT SOLUTIONS INC. PRINT SOLUTIONS. PRINT SOLUTIONS INC. TODD PRINT SOLUTIONS EXPECTS SERVICE ON THEIR EQUIPMENT WHEN THEY DON'T PAY THEIR INVOICES IN A TIMELY MANNER. NORCROSS, Georgia
FIRST, I'D LIKE TO STATE THAT COPYSMART WAS NEVER INVOLVED IN A BUSINESS TRANSACTION WITH PRINT SOLUTIONS. CHECK WITH THE SECRETARY OF STATE. THEY WEREN'T EVEN IN BUSINESS WHEN THIS STATEMENT ORIGINATED.
THE OWNER OF PRINT SOLUTIONS (TODD) ENTERED (COPYSERVE) TO PURCHASE OFFICE EQUIPMENT-TO BE SPECIFIC (CANON IRC6800). AT WHICH POINT A REASONABLE SALES PRICE WAS AGREED UPON AND THE EQUIPMENT WAS DELIVERED.
ASIDE FROM THE ORIGINAL PURCHASE, A SERVICE CONTRACT WITH TERMS AND CONDITIONS WERE DISCUSSED AND AGREED UPON BETWEEN BOTH PARTIES.
TERMS OF THE SERVICE CONTRACT CLEARLY STATE THAT IF THE EQUIPMENT IS NON-REPAIRABLE, COMPARABLE EQUIPMENT WOULD BE EXCHANGED FOR THE DEFECTIVE EQUIPMENT. ALSO, CLEARLY STATING THAT IF THE ACCOUNT BECOMES PAST DUE WE HAVE THE RIGHT TO PLACE THE ACCOUNT ON HOLD UNTIL ALL UNPAID INVOICES ARE PAID.
PRINT SOLUTIONS NEGLECTED TO MENTION THE OUTSTANDING INVOICES. DURING OUR RELATIONSHIP PRINT SOLUTIONS MANIPULATED THE INVOICES TO THEIR BENEFIT STATING WHAT THEY WOULD BE WILLING TO PAY, ALTHOUGH WE DIDN'T RECEIVE PAYMENT.
TO MY KNOWLEDGE, I'VE NEVER WITNESSED A SERVICE COMPANY THAT CONTINUES TO PROVIDE SERVICE WITH NON-PAYMENT.
TRY NOT PAYING YOUR GEORGIA POWER BILL. AND SEE IF YOU CAN STILL TURN ON YOUR LIGHTS.
