- Report: #118799
Complaint Review: Privacymatters - Detroit Michigan
-
Author Not Confirmed
Why?
Privacymatters
13455 Hampshire Detroit, 48213 Michigan, U.S.A.
Phone:
313-5273050
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Privacymatters free credit report ripoff dishonest, fraudulent billing, offeredno solution, hung up on me, debited my account 3x in1day Detroit Michigan
I had just got my computer from dell and was not familar with pop-ups.
I was looking for rental property and needed a copy of my credit report. I input information per the credit report company.
Privacymatters popped up and told me I could get a free credit report. It asked for my bank info. but assured me I would not be billed. It was supposedly needed only to send me information online.
User names, screen names, and passwords were all new to me. When I submitted my request I was informed either my password or Email address or Uswername was incorrect.
I was told to submit again. Needless to say, each time I submitted I was billed. I never got the credit report online or thru the mail.
In checking my bank statement, I had been billed by privacymaterrs over $55.00. I called the company and spoke to a customer service rep. Kathy. I was told they would not bill my account and would cancel my membership.
I asked to speak to a supervisor and was told by Felicia, the supervisor that I would not get a refund. There was no-one else to talk to..and she told me good-bye and hung up on me. Totally I was out of $68.00. I never got a report of any kind from privacymatters!
Thomasina
Detroit, Michigan
U.S.A.
I was looking for rental property and needed a copy of my credit report. I input information per the credit report company.
Privacymatters popped up and told me I could get a free credit report. It asked for my bank info. but assured me I would not be billed. It was supposedly needed only to send me information online.
User names, screen names, and passwords were all new to me. When I submitted my request I was informed either my password or Email address or Uswername was incorrect.
I was told to submit again. Needless to say, each time I submitted I was billed. I never got the credit report online or thru the mail.
In checking my bank statement, I had been billed by privacymaterrs over $55.00. I called the company and spoke to a customer service rep. Kathy. I was told they would not bill my account and would cancel my membership.
I asked to speak to a supervisor and was told by Felicia, the supervisor that I would not get a refund. There was no-one else to talk to..and she told me good-bye and hung up on me. Totally I was out of $68.00. I never got a report of any kind from privacymatters!
Thomasina
Detroit, Michigan
U.S.A.
