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  • Report:  #1358380

Complaint Review: Professional Fitness - Raleigh North Carolina

Reported By:
Olivia - Modesto, California, USA
Submitted:
Updated:

Professional Fitness
7413 Six Forks Rd. Suit 363 Raleigh, 27615 North Carolina, USA
Phone:
209-242-9968
Web:
http://peakserve.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 Last year in 2016, I went to the gym and I asked for help in how to use some matchines at the gym. I was directed to one of the trainers at fitness evolution gym from the Professional Fitness company. I sat down with him and he then walked me through the gym and showed me few exercises. Then we came back and started talking about training sessions and plans available. I wasnt ready to sing up for training lessons but he kept going on. He started with the expensive sessions, and because I was feeling uncomfortable with prices, he then started going lower and lower. Finally he "cut me a deal." He was going to accomodate me with once a month session for a year contract at total of $196. I signed the contract asking him to wait on it until I made up my mind. He said it was no problem and that I had 5 days to cancel anyway and that he was going to help me out.

On the fifth day, late on the evening, he writes me back saying that it was my last day to cancel the contract. I was confused because I thought I had 5 business days to cancel. He then said I had only 5 days from the day I signed (he was not clear on this "little" detail when we first talked) and the day I signed, it was a Thursday and weekend was in between. I was really upset and frustrated because he basically told me he can't help me out with it anymore and that I had to deal with his company and not with him amymore. I felt like I was walked directly to a tramp without a way out. I couldn't cancel on that day because post offices where close to send a certified mail. I sent the letter anyway the very next day and after that I didn't hear anything from them until later this year. I thought they did cancel the contract and that the case was closed. Now, this year, after several months later, they are trying to charge me for the fee of the contract and also for late fees. This is insaine. I really feel like a victim of a scam. I was taken advantage by this trainer and his company.



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