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  • Report:  #628739

Complaint Review: Project Payday - Internet

Reported By:
Laura - Austin, Texas, USA
Submitted:
Updated:

Project Payday
www.projectpayday.com Internet, United States of America
Phone:
937-660-4905
Web:
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On 7/28/10, I created an account with Project Payday. I thought it sounded a little fishy, but I looked them up on the Better Business Bureau website and they had a rating of B+, so I figured it was legitimate. I was told that if I signed up for a number of "free trial" offers at the website freefactor.com, I would receive $50 the very NEXT DAY from Project Payday through Kelly Martin. They called this the "First Fast Fifty" program.

I signed up for 2 trial offers to gain an account with Project Payday.  Then I signed up for 6 more trial offers in order to qualify for the $50. Most of these offers were not in fact free, one of them was $17 but I figured it would work out when I got the $50.  Again, I was told that I would receive $50 in my PayPal account the next business day.

The next day, I received an email stating that the money was in my PalPal account!  I was so excited.  But then I checked my PayPal and the money wasn't there! I tried to contact Mr. Martin several times by phone, and was never able to get through. Via email, Mr. Martin then told me I had to "verify" my account with PayPal. I had previously been told that I could get the money the very next day, but now I was being told that I would have to wait while PayPal verified me, which took several additional days.

I did in fact get verified with PayPal, and I did not in fact ever receive a dime from Project Payday. I emailed Kelly again.  He suggested I did not receive the money because I typed in my email address wrong. Not true. I emailed him again.  By time time it had been almost a week.  This time he said, and I quote, "Impatience is not a problem of Project Payday or Free factor, that is user error".

Not only am I out $25 bucks on non-free trial offers, I wasted COUNTLESS hours of my life trying to get by money. I cancelled all my free trials and filed a complaint with the Better Business Bureau.


1 Updates & Rebuttals

Laura

USA
Thanks BBB!

#2Author of original report

Tue, August 17, 2010

After filing a complaint with the Better Business Bureau, I was contacted by Eric Kissel, presumably a Project Payday employee who had been contacted by the BBB.  Eric and I exchanged several emails, and he stated that Kelly had sent the money, but that he (Eric) would send it again.  It still did not show up in my account and I didn't know what else to do so I called PayPal.  Turns out that PayPal had a problem with my email address.  A few minutes after getting off the phone with PayPal, I had TWO $50 deposits in my PayPal.  Wow, and finally!  Unfortunately, I was unable to determine whose fault it was that I didn't receive the money initially - was it PayPal's or Project Payday's?  Of course Project Payday insisted that it was PayPal's fault, but I simply don't know.  If it was PayPal's fault, I apologize for wrongly accusing Project Payday.

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