- Report: #1257221
Complaint Review: protectmycar.com - Florida
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Author Confirmed
Why?
protectmycar.com
Florida, USA
Phone:
8889651592
Web:
www.protectmycar.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
protectmycar.com customer service reps steve, hashan phelps Telephoned my home said I inquired via net, reduced rate down to $30 mo $25 down SCAM RIP OFF Florida Florida and web
I was telephoned at my central time zone, which was dinner and busy time. mentioned several times that I had a toddler I needed to tend too, without regard I was forwarded to 3 seperate individuals. First the introduction man, who asked questions about any existings problems or lights popping up on my dash, when I indicaed one he then sent me to a mechanical specialist that never stated wether it was a problem or not, then after telling the first two guys that I already had a warranty they sent me to a specialist/manager?
Named Hasahn Phelps , the phone number on my caller id was different than the number on the website, as I was trying to snopes and google them, apparently I did not scroll down far enough to see this ripoff report, duh! The website he was describing did not match any that I clicked on. Hashan, I said the magic words for a scam basically, "I wouldn't lie to you." The same as, TRUST ME. He went to great lenghts to lower my monthly payment and down payment, drastically. I asked questions regarding why their price was so diffrent from my current one with a different company, which I named and they are from the same state, yet he did not know of them. Found that odd, not knowning your competition.
The deal for free tire rotation and oil changes were only good for the current call, as I asked to have one day to contact my current warranty provider and compare/question cancellation options etc.. I told him I was checking his compnay out on the web, and he was cool about it. I think he may be a good guy just with a bad company and maybe he doesn't know, he went so far as to give me a 30day money back guarentee for the down he got off my card, his name, extention and a different number than what is on the site, a different one from my caller id , and yet another one in the email that was propmtly sent.
After finding this I immediately tried to cal back, his hours are 1pm to 10 pm EST, five minutes later the office was closed as it stated it was not regukar business hours, yet reording did not tell what was reg business hours. & pm here should be (pm there right? The 918-376-0837 telephone id number was disconnected, so I tried the number he gave meand like fore mentioned they were suddenly closed and referred me to the web site for roadside assistance, and the office and extention for Hashan Phelps has not been tried yet. I checked my card within 7 mins of ending call just to find out that the down payment was swiftly removed propbably while I was still on the phpne with them. I am going to email and call this office number tomorrow and again on Monday during regular hours and cancel, with the money back guarentee he PROMISED me via his manager through an IM as we were speaking, pray for me please, single mother of 2 teens and a baby!! He asked this and said, GOD BLESS YOU after the TRIAL OFFER was concluded, along with dow you have any other vehicles that we can add right now! Hashan I hope you are for real dude, I work very hard for my money and I need every dollar of it bad as NO ONE has my back in this world but GOD.
Pray for me as these people have my card number, address, phone number, name, make, model and vin of car!
