- Report: #371122
Complaint Review: Pure Acai Berries - Internet Nationwide
-
Author Confirmed
Why?
Pure Acai Berries
pureacaiberries.com Internet, Nationwide, U.S.A.
Phone:
888-289-8740
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Pure Acai Berries pure acai berries email is ripoff Internet
received email that said i could receive 2week supply of pure acai berry by paying shipping only. Had heard so much about it, thought a two week supply would give me an idea of its effects. placed the order, received 5 capsules to be taken once daily. Before I could even try the product, I have been charged the $4.98 shipping AND for a 2-month supply of the product!
Since the original email was basically an ad, I have no idea how to stop this. There is no company information included with the shipments.
Gina in alabama
pell city, Alabama
U.S.A.
Since the original email was basically an ad, I have no idea how to stop this. There is no company information included with the shipments.
Gina in alabama
pell city, Alabama
U.S.A.
1 Updates & Rebuttals
Customer Support
Orem,Utah,
U.S.A.
Customer Support Response
#2UPDATE Employee
Tue, October 21, 2008
We appreciate forums such as RipOff Report that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection. We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer Acai a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes. We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.
