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  • Report:  #1122859

Complaint Review: Pure Garcinia Cambogia - Internet California

Reported By:
Catherine - 45365, Ohio,
Submitted:
Updated:

Pure Garcinia Cambogia
3025 S. Harbor Blvd Internet, 92704 California, USA
Phone:
1-866-574-8931
Web:
Santa Ana, California 92704
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered this product based off of the internet ad that said free trial on the Pure Garcinia Cambogia.  The ad indicated that you just needed to pay the $4.95 for shipping.  I received my first order in December.  I personally felt that the product did nothing, and had no intentions of re-ordering.

My second Shipment arrived in January, and I was more then shocked to see a $98.99 charge on my credit card.  I called the company at the phone number listed on my confirmation of order email that I received after placing my order.  That number was 1-866-574-8931.  I did reach a customer service agent that cancelled my future shipments, and also promised me a full refund after they received the product back.  They issued me a Return Authorization number and a different address to return my product back to.  That address was Return Dept, 2625 South 600 West, Salt Lake City, Utah 84115.

I paid $15 to return the product and to get a receipt of acceptance, once they received the product back.  That was 2 weeks ago, and still not credited back to my account.

I tried to call the customer service number back today.  Low and behold, the number has been disconnected.

Please do not make the same mistake that I did and order from this company.  I will now have to dispute it with my credit card company and I am sure it will take months to resolve.

 

 



1 Updates & Rebuttals

Lee

Erie,
Pennsylvania,
new phone #

#2Consumer Comment

Thu, February 20, 2014

 The latest phone # I have for this company is 866-234-2453.  Good luck to all of us!

 

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