I ordered this product based off of the internet ad that said free trial on the Pure Garcinia Cambogia. The ad indicated that you just needed to pay the $4.95 for shipping. I received my first order in December. I personally felt that the product did nothing, and had no intentions of re-ordering.
My second Shipment arrived in January, and I was more then shocked to see a $98.99 charge on my credit card. I called the company at the phone number listed on my confirmation of order email that I received after placing my order. That number was 1-866-574-8931. I did reach a customer service agent that cancelled my future shipments, and also promised me a full refund after they received the product back. They issued me a Return Authorization number and a different address to return my product back to. That address was Return Dept, 2625 South 600 West, Salt Lake City, Utah 84115.
I paid $15 to return the product and to get a receipt of acceptance, once they received the product back. That was 2 weeks ago, and still not credited back to my account.
I tried to call the customer service number back today. Low and behold, the number has been disconnected.
Please do not make the same mistake that I did and order from this company. I will now have to dispute it with my credit card company and I am sure it will take months to resolve.
Lee
Erie,#2Consumer Comment
Thu, February 20, 2014
The latest phone # I have for this company is 866-234-2453. Good luck to all of us!