- Report: #1377830
Complaint Review: Q Motorcars - Arlington Texas
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Author Confirmed
Why?
Q Motorcars
3316 E Pioneer Pkwy Arlington, 76010 Texas, USA
Phone:
6825838217
Web:
www.qmotorcars.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Q Motorcars CROOKS Arlington Texas
I purchased a vehicle and after driving away the check engine light came on. When I got home I noticed hail damage and the AC was not cooling properly. I called and they said they would repair. I rolled down the window because the AC did not work and the window fell off the track and wouldn't roll back up. At this point I was very upset with the vehicle. I recieved a text two days after purchase from the salesman that they have a better deal and asked me to come in and sign another contract. I became suspicious and went back to read over the contract and noticed they added my down payment to the total price instead of deducting the down payment. They also used the wrong figure to calculate my payments. The bank rejected the invalid contract and did not fund the loan. I refused to sign another contract and they said they would put me in another vehicle I was happy with. I did not want any of the vehicles they had to offer. I requested my down payment be returned so that I could leave. They refused to return my money. When I told them that I wouldn't return the car until they returned my money they said they would hire a wrecker to come and pick up the vehicle and charge me for the wrecker. I gave them the keys to the vehicle and they told me they would not return my $1500.00 down payment because I could purchase another vehicle or re sign the contract on the previous vehicle.
