;
  • Report:  #1305549

Complaint Review: Quality Lumber - Whitehouse Texas

Reported By:
Jim - Tyler, Texas, USA
Submitted:
Updated:

Quality Lumber
105 Lilly Rd Whitehouse, 75751 Texas, USA
Phone:
903-839-6231
Web:
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=6&cad=rja&uact=8&sqi=2&ved=0ahUKEwi06a-
Categories:
Tell us has your experience with this business or person been good? What's this?
Report Attachments

I bought Guardian Fiberglass Patio doors with a 1 year warrenty in September of 2015 and had them installed by a carpenter last weekend,  The doors are warped and do not fit properly in the frames.  I have had 2 individuals out her to access and talked to the company where purchased multiple times this week as well as the manufacturer of the parts.  I need to file a warrenty claim and cannot get anyone to help me with that.  All I am asking for is to replace the doors at no charge.  The frame is in good repair and square and plumb by all standards.  I can get no one to commit to replacing the doors.I purchased them for the price of 875.00.  Fiberglass doors should not warp, they should be waterproof as outside doors, and these obviously do not meet that criteria. 



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//