THESE PEOPLE ARE SUCH RIP OFFS DO NOT GO THERE FOR ANYTHING. I PAID ALMOST $500.00 FOR INSTALL AND A TAILGATE. THREE DAYS AFTER INSTALL IT FALLS OFF DAMAGING MY TRAVEL TRAILER TAKE IT BACK THINKING THANK GOD I HAD THEM INSALL IT AND OUT OF NOW WHERE THIS PERSON NAMED KEITH WOODRUFF CLAIMS ITS ALL ME AND I DID EVERYTHING TO CAUSE IT.THE NICE LADY INSIDE CALLED THE MANUFACUTURE AND THEY WERE NICE ENOUGH TO REPLACE IT AND DONT YOU KNOW A WEEK LATER IT WOULD NOT CLOSE PROPERLY OR TURN AND LOCK AND IT DID IT AGAIN AND OF COURSE KEITH WOULD NOT DO ANYTHING EXCEPT BLAME ME AND THEN ADVISED ME AFTER I TOLD HIM I BOUGHT A STEEL ONE AND NEW MOUNTING BRACKETS WHICH BY THE WAY HAVE HAD ZERO PROBLEMS THAT HIS INTALLER HAD TO WELD A BRACKET AND PUT SOME WASHERS IN WHEN THE INSTALLER SHOULD HAVE TOLD THE CUSTOMER TO GET NEW HARDWARE FIRST WHICH ONLY COST FROM THE DEALER $38,00 . i HAVE REPORTED THIS TO THE ATTORNEY GENERAL IN WASHINGTON AND WILL FILE A SMALL CLAIMS CASE. KEITH TOLD ME ITS AN INSURANCE CLAIM. MY INSURANCE COMPANY WILL COVER IT BUT WHAY AND THE HELL SHOULD I PAY A DEDUCTABLE AND WATCH MY RATES GO UP.