- Report: #1044868
Complaint Review: RAC Acceptance - Sarasota Internet
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Author Confirmed
Why?
RAC Acceptance
6455 University Prkw, Sarasota, 34201 Internet, United States of America
Phone:
9413558148
Web:
www.racacceptance.com/
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RAC Acceptance American Furniture Don't ever sign a contract with RAC Acceptance Sarasota, Internet
I made a contract on some furniture, and was told by the Manager that I could get out very easily and payments would go towards my final payoff.
The contract they made was just temporarily I was told because they where changing them, but I never received the new and altered contract.
I tried for several months to get my altered contract but was told it was not a problem and she would take care of it, - but she never did.
Now the Manager says we never talked about it and that I have to pay 1000$ to get out of my 1800$ contract. I have already paid 1900$ but because the used the rental contract I have to pay 29% interest plus fees.
So after 8 months the total price is 2800$ for a set of 1800$ ... That is some kind of interest.
Don't trust the Manager there - she might seem nice and giving a lot of promises but she does not stick to them.
The contract they made was just temporarily I was told because they where changing them, but I never received the new and altered contract.
I tried for several months to get my altered contract but was told it was not a problem and she would take care of it, - but she never did.
Now the Manager says we never talked about it and that I have to pay 1000$ to get out of my 1800$ contract. I have already paid 1900$ but because the used the rental contract I have to pay 29% interest plus fees.
So after 8 months the total price is 2800$ for a set of 1800$ ... That is some kind of interest.
Don't trust the Manager there - she might seem nice and giving a lot of promises but she does not stick to them.
2 Updates & Rebuttals
Cschjorr
Bradenton,Florida,
I have tried to contact RAC
#2Author of original report
Mon, April 22, 2013
I have tried calling them, left voicemail and contacted through RAC web forms, but I have heard nothing back, except the manager calling again to ask for full payment
JanaReed
Dallas,Texas,
Hi I work at RAC
#3UPDATE Employee
Mon, April 22, 2013
Hi I work at RAC and I regret to hear about the complications youve described with your local RAC store. I know that our Customer Care Team would really like to discuss this further with you and try to make this right. Please give them a call at 1-800-422-8186. Thanks!
