- Report: #637215
Complaint Review: Radiance Custom Tanning MOBILE AIRBRUSH TANNING - PHOENIX Arizona
Reported By:
SHAWNA -
PHOENIX, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Radiance Custom Tanning MOBILE AIRBRUSH TANNING
W Sequoia Drive PHOENIX, 85027 Arizona, United States of America
Phone:
623-581-7000
Web:
www.radiancecustomtanning.com
Categories:
Business Rating:
(0)
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Radiance Custom Tanning MOBILE AIRBRUSH TANNING Lisa Pletts THE OWNER OFFERED ME A 1 MONTH UNLIMITED SPRAY TANNING SESSION IN MY HOME. I PAID CASH $200 FOR 1MONTH. SINCE THEN, SHES NEVER COME BACK TO HONOR THE MEMBERSHIP.INSTEAD, I MADE 3 APPOINTMENTS/SHE CAN PHOENIX, Arizona
Report Attachments
LISA PLETTS, OWNER AND INDIVIDUAL WHO I ENROLLED TO HAVE IN HOME SPRAY TANNING SESSIONS FOR $200.00 UNLIMITED FOR THE MONTH, CAME INTO MY HOME ON 8-17-2010 AND TOOK THE $200.00 IN CASH FOR SERVICES SHE HAS YET TO PROVIDE. I'VE CALLED TO MAKE TANNING SESSIONS WITH HER ON 3 OCCASIONS, AND ON EACH OF THE 3 APPOINTMENTS, SHE'S CALLED AND GIVEN ME AN EXCUSE AS TO WHY SHE CANNOT MAKE HER APPOINTMENT SHE'S ALREADY BEEN PRE-PAID TO HONOR. (EXCEPT ON 1 OF THE 3 APPOINTMENTS, SHE DIDNT CALL AT ALL, AND ACTED AS IF I WAS MISTAKEN FOR THE MISSED APPOINTMENT SHE KNEW SHE SCHEDULED WITH ME JUST THE DAY PRIOR).
AFTER SEVERAL TEXTS MESSAGES AND VOICE MAIL MESSAGES I HAD TO LEAVE SINCE SHE NO LONGER ACCEPTED MY CALLS.... I ASKED FOR MY MONEY TO BE REFUNDED IN WRITING, ON THE 27TH OF AUGUST. SHE VERBALLY LEFT ME A VOICE MAIL, STATING SHE WAS PRORATING THE MONTH, EVEN THOUGH SHE HADNT DONE ANYTHING SHE SAID THE MEMBERSHIP FEES WERE PAYING FOR, LIKE SPRAY TANNING...... AND SHE VERBALLY AGREED TO MAIL ME A CHECK REFUND FOR "PRORATED AMOUNT OF $100.00". HOW SHE CAME TO THAT REFUND AMOUNT IS A MYSTERY. **** SINCE THAT DATE SHE AGREED TO WRITE ME A CHECK FOR A REFUND, .....I HAVE YET TO SEE ANY FORM OF MY REFUND DUE.
SHE WILL NOT RETURN ANY OF MY PHONE CALLS; TO MY SEVERAL MESSAGES ASKING HER IF SHE'D MAILED OUT MY REFUND, AS SHE STATED SHE WOULD.
ONCE SHE RECIEVED THE CASH FOR MONTHLY FEES, SHE AVOIDS THE CLIENT, RIPS OFF PEOPLE BY NOT HONORING THE MEMBERSHIP TERMS AND UNLIMITED SPRAY TANNING FOR THE MONTH INCLUDED IN THE 200.00 SHE COLLECTED, YET I NEVER RECEIVED 1 SESSION FOR SERVICES I ALREADY PRE-PAID HER TO HONOR.
NO SERVICES WERE PERFORMED SINCE THE DATE OF HER RECIEVING MY $200.00 IN CASH.
NO REFUND HAS BEEN MAILED/RECEIVED, AS SHE'D AGREED TO MAIL FOR MY REFUND.
1 Updates & Rebuttals
SHAWNARAINES
PHOENIX,Arizona,
United States of America
Lisa Pletts, owner of this business promised refund-none recv'd
#2Author of original report
Mon, September 13, 2010
I have made 7 attempts to get my money refunded back from this woman/scam artist. At first, she responded to my request to refund my cash for 1 month of in-home tanning services, by stating she'd "mail me a check refund". That was 4weeks ago, and still nothing was sent. She is a scam artist. I'm filing a complaint with the BBB and Attorney General for State of Az. To prosecute further.
