- Report: #1416530
Complaint Review: Radiant Revive - High Point North Carolina
Reported By:
Pamela -
Jacksonville, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Radiant Revive
2216 Dunmore Court High Point, 27263 North Carolina, United States
Phone:
855 633-0203
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Radiant Revive I ordered a free sample, plus shipping, and they shipped unordered merchandise, billing my credit card for hundreds High Point North Carolina
Very unusual for me to order something online but the ad was on facebook and I thought a facebook friend had forwarded the ad. I ordered the free sample, then the company added a second free sample with it's shipping and a separate express shipping charge. A total of under $13.00.
I thought that was the end of it until I saw two additional charges on my credit card for approximately $90 each. When I called the card company to ask that this company not be allowed to charge anything on my card, unfortunately, I got an inexperienced rep who did not tell me that I needed to cancel my card number, so Radiant was able to do this a total of three times.
Other than the "free" samples, I received two boxes that I did not open and that I returned, per my credit card's instruction. Radiant refuses to accept returns. I never received as many shipments as Radiant billed me for, as the original two boxes were the only ones. After calling Radiant and getting into an argument with a rep, she called me back eight times, to harass me. I was refused an opportunity to speak with a supervisor.
When I ordered, there was nothing on the site about automatic shipments or I would have exited off immediately. The second customer service rep with my credit card was very familiar with this time of activity, calling it a scam. I intend to file complaints with government agencies and I hope all victims of this do so.
