- Report: #1417974
Complaint Review: Radiant Revive - Nationwide
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Radiant Revive
Nationwide, United States
Web:
radiantrevive.org
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Radiant Revive Scam
Lots of ads online for free trial of Repair & Release, Bright Eyes. All you had to pay for was shipping - just like the previous reviews.
I even made a copy of the order, which was placed Nov. 29, 2017. There was nothing in print on my receipt indicating there was a catch, and after 14 days I would be billed for the full amount, if I didn't call and return the product. No phone number provided to call. No information for the products included in the package.
When I found $89 and $88 charges on my bank statement, there was a phone number to call, which I did. They informed me that I agreed to the terms and conditions, which stated I would need to call within 14 days of order date. When I went to their website and clicked on terms and conditions on the order section, it just came up with all kinds of information about the products. They told me they were perfectly legal, because I signed that I was agreeing with the terms, which she agreed was very lengthy to read. By the way, what I agreed to was that I was 18, and then they attached the words "terms & conditions" with the acknowledgement that I was agreeing that I was 18.
On the 2nd page which supposedly had the terms and conditions, I found a place in small letters where again I could click on terms and conditions, and yes, the information was there, just as they said. However, to me small print is not acceptable! It should be clearly stated.
When I put the website of my receipt into my search engine, I was told I couldn't access it. There was a place on the receipt which gave me a place to click to "Contact Us", but how can you click on it, when you are not allowed to get on the website?
Also, when I put the website in that they gave me when I called, my computer said I couldn't access it. I wanted to find and see the terms and conditions that they claimed I agreed to.
They then tried to get me to buy more product at a reduced rate.
So, basically, they are purposely hiding the information that tells you you will have to pay for it in the end, and making it extremely difficult to know when the deadline is for cancelling, and for contacting them to cancel in time! From now on, I will not order any product that is free, and all you have to do is pay shipping. I suspect they are all scams like this! It should be illegal!. I cannot afford $180 worth of merchandise that really didn't change anything on my face, that I could tell.
