- Report: #1416441
Complaint Review: Radiant Rivive -
Reported By:
Susan -
Sarasota, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Radiant Rivive
United States
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Radiant Rivive I ordered an eye cream that I was advertised as A Deceptive, and charged my account a large amount of money with my permission.
I ordered an eye cream that I was advertised as A "Shark Tank" endorsement. The cream was fresh with only a shipping cost. The cream was advertised as a free bottle because the woman that created this cream wanted women to try it at their expense as they believed you would want to buy it later on. It also showed where your bags under your eyes dissipated quickly. I was to only pay a shipping cost. I placed this order on the internet and researched the entire website looking for hidden costs or misleading info. I found nothing. I received a small box in the mail with the eye cream and a packing slip that had no name of the vendor, what my shipping cost was or a telephone number. It just showed that a 1oz bottle was sent. I thought, ok that is weird.
I received another box a few days later and a face cream was sent to me!! I never ordered that and again, the packing slip was vague. 2 weeks later I get 2 more separate shipments of the eye and face cream. I was shocked. So I started looking through my credit card statement and saw 2 payments, one for $88.47 and one for $89.95. I was mad. I called them and was told that in the greyed out area at the bottom of the website under terms and conditions, that I agreed to this scam. I said I did not agree to anything. I didn't check a box to agreeing to any terms at all. They told me by just making the purchase that concluded their agreement. Wrong. Very deceptive!
If they believe in their product what is wrong with being up front where it is plainly written and spelled out in the ad. Why? Because most people would not order this period. They are delusional. And lied. They try to offer you first a 25% discount, and then the BS, of saying they could offer their employee discount of 50% off. I said, No, I want my money back. I am put on hold and now then they offer a 75% discount. At this time I DID NOT SEE THAT 12 DAYS LATER FROM THE FIRST 2 CHARGES, THEY CHARGED ME AGAIN!! I told them I want all my money back and I will send them the unopened product back. I can't believe that I was charged almost $400 with out my permission. Lastly, I DID NOT GET THE PRODUCT, that was advertised!!!! THEIR CREAM DOES NOTHING. I have filed a complaint with my bank. STAY AWAY. AND BY THE WAY, I COULDN'T EVER READ THE NAME OF THE company on the product. I had to use A MAGNIFYING GLASS. THEY ARE A 3RD PARTY SCAMMING COMPANY. I didn't even get the product I ordered!!
