- Report: #462797
Complaint Review: Raining Hollywood - Hollywood Internet
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Raining Hollywood
1764 North Orange Drive Hollywood, 90028 Internet, U.S.A.
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Raining Hollywood Did not fill order after charging me for goods. Did not follow through on promise of a replacement product. Hollywood Internet
Susan Benoit- Raining Hollywood charged my Visa for $119.99 USD for an Ed Hardy Hoody. This hoody was not delivered. The order came with a fictitious address (1764 North Orange Drive, Hollywood, CA 90028) and a phone number that was out of service. Two months later I sent a complaint from the web site indicating I did not receive the goods. They indicated that the item was out of stock but I could choose a replacement and they would send it by express mail. I chose a replacement, and I waited. No package ever came. I have heard of other complaints against this company and I believe that their use of a disconnected phone line is fraudulent. I also feel that they purposefully did not fulfill the order after charging my visa. The consumer service offering to send a different product was only a delaying tactic. This item was for my child who contributed money for the goods and who has waited patiently for the package to arrive.
Ted
Edmonton, Alberta
Canada
Ted
Edmonton, Alberta
Canada
1 Updates & Rebuttals
Ted
Edmonton,Alberta,
Canada
Raining Hollywood makes good
#2Author of original report
Thu, July 16, 2009
After following this report I managed to resolve the conflict with this company. They did send an alternative product.
