Michele
Griswold,#2Consumer Suggestion
Thu, August 08, 2002
You can read my "hell" with this so-called company, Ramada Plaza Resorts (last updated 3/21/02) Here is what I did: I sent the lengthy ripoff report to my Attny General Richard Blumenthal (from Connecticut) and the Commissioner of the Florida Department of Consumer Services Mr Charles H Bronson and, of course, Ramada Plaza Resorts. I did get $1200 which is better than nothing!!! They refunded me the initial trip charges of $598 per person. I am thrilled and wanted to share the information with you all and hopefully you can have the same luck I did. Hey - I got this all done within a MONTH! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Florida Department of Agriculture & Consumer Services Charles H Bronson, Commissioner Division of Consumer Services 407 S Calhoun St Tallahassee, Florida 32399-0800 1-800-HELP-FLA www.800helpusa.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Ramada Plaza Resorts 2419 E Commecrcial Blvd Fort Lauderdale FL 33308 telephone: 954-630-9449 Leslie Maynard - Compliance Department Manager Gina Johns - Admin Asst to VP Mr Lambert - VP Ramada Plaza Reorts Mr Lambert's personal fax: 954-331-4180 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Don't give up! I returned from this hell trip (yes, I actually WENT) on February 16th and had a refund by March 11th!! Good luck!
Jim
Seminole,#3UPDATE EX-employee responds
Wed, August 07, 2002
I used to work for Ramada Plaza Resorts that you mention. I thought it a bit sleazy and left their employ very quickly, after 2 weeks I realized I couldn't do that sort of thing to folks. That was over 2 years ago The people you speak to on the phone do NOT work for Ramada Inn. The vacation package is legitimate but the boat mentioned for the cruise is reportedly a bit of an old tub, I have never seen it myself. You also have to attend a little Time Share speil at Lauderdale as part of this deal. Altogether the vacation package itself would worth the money, but the overall package, some of the accomodations and the ship itself are not the best. My ex-in-laws made that trip earlier this year, I didn't know until after they did so, or I would have warned them, and they in turn confirmed what I had heard. They had a good time, but said it would have been a lot better if the hotels had been up to the standards they were led to expect. As for them checking yur balance, this is done by repeatedly running your card through until they find an amount that your card will accept and that is what they then charge you. It is very high pressure and they gild the lily to get you to buy. I never knew about the class action suit, and am sorry to hear they charged things they never mentioned on the phone. This makes me all the more glad I left the job as fast as I did!