#20
Mon, September 30, 2002
Just to update, I sent a letter in for my mother regarding refund for the $698. She received a response this week saying her credit card will be credited in two weeks. Persistance pays off, as well as providing a WRITTEN complaint instead of calling and complaining to their reps. Just clearly state the reasons you are requesting the refund. Hopefully, you will get the same results as we did.
#30
Fri, September 06, 2002
Well-contacted my State Atty's office. They suggested I send in all of the correspondance between my mother and the company and they would investigate. Though, first I decided to send a letter To Ramada Plaza Resorts(as suggested by a reader) to see if they would grant a refund. If they do not, all the paperwork is gathered to send to my Atty General. I will keep readers posted on my progress to get the $698 that she forked over for the sham vacation.
anti
Irvine,#4Consumer Suggestion
Tue, August 20, 2002
Forget about the costumer service. Go to the head. Send your refund request (with detailed explanation why you request it) to : Daniel Lambert, Vice President Ramada Plaza Resorts Ft. Lauderdale/Bahamas Vacations 2419 E. Commercial Blvd #100 Fort Lauderdale, FL 33308 Fax: (954) 331-4180 You mentioned that you saw tons of complaints on the net. Use the keywords: RPR+refund - you will see many reports on different sites on getting refund, with sample letters.