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  • Report:  #43559

Complaint Review: Ramada Plaza Resorts - Ft. Lauderdale Florida

Reported By:
- mckinney, Texas,
Submitted:
Updated:

Ramada Plaza Resorts
Ft. Lauderdale, 33308 Florida, U.S.A.
Phone:
888-217-2620
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I received a mailer about ramada plaza resorts all-inclusive vacation package. I called about and was pleased with the description of the vacation and the price.

I agreed to purchase the package and put down an initial payment by visa of $349.00. I got home that evening and my wife said to get a refund.

The next day I called and asked for my refund and was told that I could not get one and that it was non-refundable. I argued this to no avail.

When my package arrived a few weeks later with my confirmation sheets, brochure and video, I read in the brochre that a refund was available within 3 days of purchase of the package. I called them back and they once again stated that it was non-refundable.

I let them know that I was told I could not get a refund within my so-called grace period for refunds. I recently called them back and they still will not cooperate. They still try to get me to upgrade.

Donovan

mckinney, Texas
U.S.A.


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