Michele
Griswold,#2Consumer Comment
Tue, October 08, 2002
You can read my "hell" with this so-called company, Ramada Plaza Resorts (last updated 3/21/02) Here is what I did: I sent the lengthy ripoff report to my Attny General Richard Blumenthal (from Connecticut) and the Commissioner of the Florida Department of Consumer Services Mr Charles H Bronson and, of course, Ramada Plaza Resorts. I did get $1200 which is better than nothing!!! They refunded me the initial trip charges of $598 per person. I am thrilled and wanted to share the information with you all and hopefully you can have the same luck I did. Hey - I got this all done within a MONTH! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Florida Department of Agriculture & Consumer Services Charles H Bronson, Commissioner Division of Consumer Services 407 S Calhoun St Tallahassee, Florida 32399-0800 1-800-HELP-FLA www.800helpusa.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Ramada Plaza Resorts 2419 E Commecrcial Blvd Fort Lauderdale FL 33308 telephone: 954-630-9449 Leslie Maynard - Compliance Department Manager Gina Johns - Admin Asst to VP Mr Lambert - VP Ramada Plaza Reorts Mr Lambert's personal fax: 954-331-4180 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Don't give up! I returned from this hell trip (yes, I actually WENT) on February 16th and had a refund by March 11th!! Good luck!
Chris
Watertown,#3Consumer Suggestion
Wed, October 02, 2002
I recently posted a success story in regards to dealing with Ramada Resorts. My mother was duped into a $698 deposit for a trip. After I did some research she no longer felt the vacation was worth it. However, by the time she told me about her deposit it was 6 months later. First, we called Ramada Resorts and asked for a refund, of course they said no. So I then sent a written letter to the president listed on all their literature and explained how my mother felt duped and mislead by their sales reps. My mother recently received a letter back stating she will be credited her initial deposit. Suggestion--write a letter demanding a refund..