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  • Report:  #31671

Complaint Review: Ramada Plaza Resorts - Ft. Lauderdale Florida

Reported By:
- Salem, Iowa,
Submitted:
Updated:

Ramada Plaza Resorts
2419 E Commercial Blvd Ft. Lauderdale, 33308 Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ignorantly sent $598 to Ramada to secure a trip of a lifetime. When I called Ramada for information, I received conflicting information (like the hotel is on the beach, its 15 min away, and its 25 min away). Unfortunately, I don't have a good feeling about the whole situation, and our trip is scheduled for Jan 2003. Anyway to get my money back? I am aware of the 3-day clause in small print, that was in the pkt that I originally received in May. At that time I was out of state and it was weeks before I opened it.

Susan

Salem, Iowa


2 Updates & Rebuttals

Michele

Griswold,
Connecticut,
GET YOUR REFUND!

#2Consumer Comment

Tue, October 08, 2002

You can read my "hell" with this so-called company, Ramada Plaza Resorts (last updated 3/21/02) Here is what I did: I sent the lengthy ripoff report to my Attny General Richard Blumenthal (from Connecticut) and the Commissioner of the Florida Department of Consumer Services Mr Charles H Bronson and, of course, Ramada Plaza Resorts. I did get $1200 which is better than nothing!!! They refunded me the initial trip charges of $598 per person. I am thrilled and wanted to share the information with you all and hopefully you can have the same luck I did. Hey - I got this all done within a MONTH! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Florida Department of Agriculture & Consumer Services Charles H Bronson, Commissioner Division of Consumer Services 407 S Calhoun St Tallahassee, Florida 32399-0800 1-800-HELP-FLA www.800helpusa.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Ramada Plaza Resorts 2419 E Commecrcial Blvd Fort Lauderdale FL 33308 telephone: 954-630-9449 Leslie Maynard - Compliance Department Manager Gina Johns - Admin Asst to VP Mr Lambert - VP Ramada Plaza Reorts Mr Lambert's personal fax: 954-331-4180 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Don't give up! I returned from this hell trip (yes, I actually WENT) on February 16th and had a refund by March 11th!! Good luck!


Chris

Watertown,
Connecticut,
You can get your money back! ..write a letter demanding a refund..

#3Consumer Suggestion

Wed, October 02, 2002

I recently posted a success story in regards to dealing with Ramada Resorts. My mother was duped into a $698 deposit for a trip. After I did some research she no longer felt the vacation was worth it. However, by the time she told me about her deposit it was 6 months later. First, we called Ramada Resorts and asked for a refund, of course they said no. So I then sent a written letter to the president listed on all their literature and explained how my mother felt duped and mislead by their sales reps. My mother recently received a letter back stating she will be credited her initial deposit. Suggestion--write a letter demanding a refund..

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