- Report: #1326723
Complaint Review: RC Helicopters Remote Control Helicopters Company Airsoft Guns Seller HobbyTron - Valencia California
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Author Confirmed
Why?
RC Helicopters Remote Control Helicopters Company Airsoft Guns Seller HobbyTron
24700 Ave Rockefeler Valencia, 91355 California, USA
Phone:
(818) 675-9000
Web:
www.hobbytron.com
Categories:
Business Rating:
(0)
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RC Helicopters, Remote Control Helicopters Company, Airsoft Guns Seller HobbyTron RC Helicopters Seller, Remote Control Helicopters Company, Toyrrific LLC, World Trading 23, George Ziavras, Cody Sparks, Remote Control Toys, Magic Kits, World Tech Toys, Kev Kouyoumjian, AirSplat, World Trading 23 INC, Kevork Kouyoumjian, Hoverboard Company RC Helicopters, Remote control helicopters, Airsoft guns, Airsoft gun seller, Kev Kouyoumjian, AirSplat, World Trading 23 INC, World Tech Toys, Inc., George Ziavras, Cody Sparks Valencia California
I trusted world famous RC helicopters company, HobbyTron (hobbytron.com) to deliver the best. Instead, I was lead down a dark path of having my online identity stolen, my money taken, and sold top dollar products that were broken upon receipt.
As "the best" remote control helicopter and rc toy company online, HobbyTron (and other companies operated by World Tech Toys, Kev Kouyoumjian, AirSplat, World Trading 23, Inc, George Ziavras, Cody Sparks and others, I am shocked to see they have stolen the identities of thousands and thousands of social media accounts, most obviously on Instagram.
Airsoft guns, rc helicopters, and other toys sold by HobbyTron, Airsplat, and World Trading 23, Inc. are for kids and adults. Imagine the look on my sons faces when we unpacked our remote control helicopters from Hobbytron.com only to find that all 3 rc helipcopters were broken.
The first Hobbytron remote control helicopter had wiring that shocked my youngest son, resulting in a serious scare. My oldest son's RC copter from HobbyTron wouldn't even start, and mine came with almost all the chopper's blades broken. 3 different remote control toys in one order and all were broken in 3 different ways!
When I tried to get in touch via e-mail to HobbyTron, there was no response, so I tried to reach the World Trading 23, Inc. and Airsplat, as well as World Tech Toys, Inc. to absolutely no avail.
Save your money on RC and remote control helicopters, airsoft guns, and any other RC toys sold by any of these entities.
I had to learn my lesson the hard way, I'm just glad I didn't order the airsoft guns from Hobbytron as I had originally intended!
Several weeks after receiving my broken remote control copters with no response from HobbyTron, Kev Kouyoumjian, George Ziavras, Cody Sparks, or any other representative from Hobbytron RC Toys or any other of the companies owned by the Kouyoumjian brothers and family, I noticed my InstaGram account had been stolen by them! Upon attempting to log in, I had to reset my password.......only to find my username had been changed to "@rchelicoptersonline" and all my personal, dear, and private images had been erased by either Kev Kouyoumjian or someone at his behest.
These shameless and illegal sales tactics and identity theft by the owners and operators of World Trading 23, Inc. and Hobbytron, and likely Airsplat for children's rc cars, remote control vehicles, airsoft guns, and other remote control toys as well as airsoft guns and other rc toys is a travesty. I sincerely hope no one has been hurt, and if so, please respond; the shock my son endured should be punishable by law, but we cannot afford a lawyer. But if there were more of us, we could create a class action suit against HobbyTron and its parent company World Trading 23, Inc.
I hope this message reaches someone before they choose any rc helicopters, remote control toys, or airsoft toys from HobbyTron.com.
Sadly but sincerely,
E. R
1 Updates & Rebuttals
Shina
Valencia,California,
USA
Unverified ,& Frivolous, Review/Accusation
#2UPDATE Employee
Fri, September 09, 2016
The accusations on this review are frivolous and fictitious. There is no factual basis in this review. We have been in business over 14 years and Hobbytron.com is a multi-million dollar company. AirSplat, Hobbytron.com, World Tech Toys and World Trading 23 are completely different entities and do not operate in the same manner.
We do not nor have we ever stolen anyone’s identity or hacked into any accounts online and are appalled at the insinuation. We value all of customers and handle their personal information in a very secure manner. We currently have over 2 million customers and have never been implicated with regards to mishandling a customer’s information. In addition, I am unable to locate any accounts, emails or voicemails under the name E. Robles in Chicago, IL.
I would have been more than willing to rectify the situation and replaced the products. If you would like to get this resolved please contact Shina at (818) 675-9000 x 110 and I would more than happy to assist you.
