On Jan 14th I loaded $500 cash into my readtdebit card. According to moneypak the money was transferred to Ready Financial yet the money never appeared on my debit card. I contacted Ready by phone to explain the situation and was told that nothing could be done. I then wrote a letter to Ready and included photocopies of the receipt to no avail. I have allowed sufficient time for a repsonse yet have received none. My hard earned money has disappeared and the customer service reps. are from a foreign country and are bad. I would not recommend this card to anyone, they stole $500 from me with no explanation.
AccountNow
San Ramon,#2UPDATE Employee
Tue, August 26, 2014
Dear Kim,
I am sorry to hear that you had an issue with a cash load on your Ready Debit card. If your issue is still outstanding, we'd like to help. Can you please send us an email at [email protected] referencing your name as it appears on your card, last four digits of the card number and best number to reach you at?
Sincerely,
GF
AccountNow