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  • Report:  #661733

Complaint Review: redbox - Daly City California

Reported By:
SFMarcopolo - Daly City, California, United States of America
Submitted:
Updated:

redbox
1 westlake court, Daly City, CA Daly City, 94015 California, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
Bought Eveready batteries, received two free rental codes for redbox. Entered codes, got films, returned films. Was not free, they charged my credit card $2, one for each film. Ripoff!!!!!!!!!!


2 Updates & Rebuttals

LadyJustice

TRINITY,
Texas,
USA
Red box is not a ripoff

#2General Comment

Mon, February 07, 2011

I hate to disagree with anyone who had this happen to them, but I was in the same situation and it isn't red box's fault that this had happen especially when they are willing and nice about fixing the issue. I called them up and not only did i get 1 freebie from them but another one as an apology for the machine messing up. So just give them a call and explain what had happen. And be nice about it, they are willing to work with you.


clownboi75

United States of America
JUST CALL REDBOX

#3Consumer Suggestion

Mon, February 07, 2011

I am sorry to hear about your code not working, but I have to say as long as I have ever used redbox I have never had a problem calling them and getting another code issued if something like this happened. Just a suggestion, if it happens just call them they are some of the best customer service people I have talked to.

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