- Report: #496091
Complaint Review: Redbox - Internet
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Redbox
http://www.redbox.com/ Internet, United States of America
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Redbox Redbox $1 DVD rentals Redbox scam. Charged $26 for a movie I rented and returned the next day. Internet
I rented a movie from a local Redbox kiosk. It was 'The Tale of Despereaux'. I returned it the next day and forgot about it. When I got my bank statement they showed a $26 fee from Redbox for not returning the movie.
I called Redbox. They said that they would send a technician out there and look for the movie in the box and I would get a response in 7 - 10 days. The next day I received an email saying that they couldn't find the movie and the charges were justified.
There is nothing I can do at this point except warn other people.
It might not be so bad if I could at least now own the DVD, but I don't have it since I returned it.
I called Redbox. They said that they would send a technician out there and look for the movie in the box and I would get a response in 7 - 10 days. The next day I received an email saying that they couldn't find the movie and the charges were justified.
There is nothing I can do at this point except warn other people.
It might not be so bad if I could at least now own the DVD, but I don't have it since I returned it.
