Customer Service Manger
Indian Trail,#2UPDATE Employee
Fri, July 10, 2009
We have over 99% positive feedback on ebay and are the leading seller on ebay of digital media with over 3 million satisfied customers world wide. Our web and listing pages all clearly mention that items will be delivered by the USPS - as such a valid USPS mailing address should be provided by customers. DHL is still in business, they have just gotten out of the express delivery service. They have a partnership with USPS called globalmail: DHL picks up at our warehouse and hands off to the post office in the customer's city for delivery. The customer has already recieved a refund. If they received a strike in error resulting from the refund, it can be removed upon request by contacting our customer service department.