- Report: #490898
Complaint Review: Regatta Beach Realty - Clearwater Florida
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Regatta Beach Realty
880 Mandalay Ave, #13 Clearwater, 33767 Florida, United States of America
Phone:
7274421103
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Regatta Beach Realty - Fayola Goldstone Think twice before doing any agreement with Regatta Beach Realty! Clearwater, Florida
Fayola Goldstone and her employee Jackee Davis did not allow us to do walk through on the last day of rent; together with a Landlord Besnike Selmanovski they seized our security deposit of $1300 and 14 days later produced a bill of fabricated charges of $1573.11.
We have lived in that apartment for 26 months. All the rent and electric bills we have paid on time. One month before moving, we gave Mrs. Goldstone a proper note about leaving. We moved out, cleaned the apartment and brought the keys to the Regatta Beach Realty office to Jackee Davis (because Mrs. Goldstone was not in the office) on
On
We agree to pay $200 for electricity (usually the electric bill came two months later). The rest was falsified by Regatta Beach Realty and our landlord Mrs. Besnike Selmanovski, who resides in
Below are two citations from the Code of Ethics and Standards of Practice
of the NATIONAL ASSOCIATION OF REALTORS .
Preamble The term REALTOR has come to connote competency, fairness, and high integrity resulting from adherence to a lofty ideal of moral conduct in business relations. No inducement of profit and no instruction from clients ever can justify departure from this ideal.
Duties to Clients and Customers
Article 1
When representing a buyer, seller, landlord, tenant, or other client as an agent, REALTORS pledge themselves to protect and promote the interests of their client. This obligation to the client is primary, but it does not relieve REALTORS of their obligation to treat all parties honestly. When serving a buyer, seller, landlord, tenant or other party in a non-agency capacity, REALTORS remain obligated to treat all parties honestly. (Amended 1/01)
We hope that employees of Regatta Beach Realty would review the Code of Ethics and follow this document in their practice.
We were sad how people could lose their honor, integrity and honesty in order to seize more and more money. They call it business!
We expect that Regatta Beach Realty and Landlord will return us $1,100 (a portion of our security deposit) and give us their apologies.
Every word in this report is true and only true and I can sign under each word in this report that it is true.
Andrei
P.S. Free advice: When you move in, make sure to make several thousand of pictures of every small thing in the apartment or condo, because you never know what they will charge you on the day out.
1 Updates & Rebuttals
Fayola
Clearwater Beach,Florida,
USA
Rent and enjoy...but do NOT destroy!
#2
Sat, September 19, 2009
Hello, This is Fayola Goldstone, Broker/Owner of Regatta Beach Realty.
If you are going to slander someone's name, company name and reputation, the least you can do is tell the whole story, Andrei and Anna Chugunov!
There are two complaints on this website filed by Andrei & Anna Chugunov, who rented a gorgeous beach condo from my agency. The condo is located splat on Clearwater Beach, about a stone-throw away from famous Caladesi Island. The condo itself is worth about $500,000 and was beautifully furnished from top to bottom. Before Andrei and Anna Chugunov moved into this dwelling, it was only used by the owners for personal mini-getaways.
Everything was brand spanking new when the Chugunovs moved in. I have emails from Andrei stating how much he loved the condo....he even extended his stay four (4) times. Whenever I laid my eyes on Andrei or Anna, they were smiling from ear-to-ear on their way to or returning from swimming in the Gulf of Mexico, the beach front olympic-sized swimming pool, or frequenting the state-of-the-art Fitness Center. They lived like a King and Queen in the condo, which always makes my job worthwhile to see happy tenants...it makes me and my employees happy as well.
However, my smile was turned upside down when Andrei & Anna moved out of the condo and left it in complete filth. It literally brought tears to my eyes because I was the one who personally convinced the owner of the condo to lease to Andrei & Anna at a reduced rate and guaranteed the owner that upon meeting the Chugunovs, it appeared that they were wonderful people who assured me they would care for the condo as if it were their own.
Every inch of the place was dirty, mucky and unkempt. Some furnishings were destroyed, there was broken furniture, the bath tub and tiles were ruined, there was food stuck in the berber carpet throughout the living room area, there were used nasal strips and bandaids found in both bedrooms.....I could go on and on with every disgusting detail, but I won't air your dirty laundry on the World Wide Web.
Bottom line: Andrei and Anna Chugunov left this once gorgeous beach condo, worth half million dollars, looking like a slum property.....which is unacceptable. They were not charged a cleaning fee because we do not charge an upfront fee for cleaning....ever! If anyone randomly calls our office and asks about what we collect up front, you will never hear a cleaning fee because the majority of our tenants leave our rentals looking spotless when they check out, so it is not necessary to charge a universal fee. Andrei and Anna Chugunov, take responsibility for your actions! STOP posting ridiculous complaints online; you should be absolutely ashamed of yourselves for wrecking someone else's property beyond recognition.
If you destroy and defile a landlord's property and leave it looking nasty and trashed after you have rented it, do NOT expect the owner of that property to pat you on the back. Expect to lose your security deposit or part thereof, depending on how bad a condition you have left it. You better count your lucky stars that the owner did not sue you for the overage of damages which your security deposit did not cover.
Any consumer may check out our amazing beach rentals on our website: www.RegattaBeachRealty.com
Sincerely, Fayola
