- Report: #317531
Complaint Review: Regis Hair Salon - Fresno California
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Regis Hair Salon
645 E.Shaw Fresno, 93710 California, U.S.A.
Phone:
805-234-0686
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Regis Hair Salon Fashion Fair Mall Sylist was unprofessional. Incompetent. Lack of skills. Misrepresented oneself as a beautian Fresno California
I went in Feb 22,2008. Had appt at 9am Stylist came in at 920am. Was told to go into bathroom and get a robe. Sat in chair 10 minutes later I asked the woman if she could touch up my blonde highlights there was some over growth. She said it was impossible to put blonde in my hair. I told her I have been putting blonde in my hair the last 8 years. She told me she couldnt that the only thing that could be done to me was to go dark brown. I understood that she wasnt skilled enough to do the job so I let her talk me into to going just one color and to go dark brown. I said as long as I don't walk out of here with red hair I do not want red hair. She said ok.
Well at 1pm my hair was done it was dark. She was whispering to another sylist behind me. I began to panic. I was charged $35 dollars for my cut and an addition $130 for my color $165 total. WOW that was a lot of money as I was leaving she told me if I needed to come back she would do my hair for free. I went home to check out my hair it was RED! I went to work an hour later where it was pointed out to me that my hair color was splotchy in the back. I was so pissed so I waited before I called so I would be too rude to anyone at corporate.
I called Corporate I was told they would let me go back in to get fixed free of charge my gut was telling me not to go but I thought for 165 dollars and should at least attempt to have my hair fixed. I went back March 11 at 930 am the sylist was late. I explained what happened on my last visit. I told him if at all possible can you streak or highlight my hair blonde. Yes he said. He dyed my hair dark brown then colored my entire crown bleach blonde. I look like Christina Aguilera 2005. I hate my hair it looks very unprofessional.
I am fed up with Regis Salon. Oh and I had dye stains on my neck face forehead earlobes and Cheeks. How do you get dye off you face ears and forehead. I scrubed and scrubed I went to work looking like an Idiot that Tuesday the 11th the 12th and today the dye stain is still there!!!!
Melanie
Fresno, California
U.S.A.
Well at 1pm my hair was done it was dark. She was whispering to another sylist behind me. I began to panic. I was charged $35 dollars for my cut and an addition $130 for my color $165 total. WOW that was a lot of money as I was leaving she told me if I needed to come back she would do my hair for free. I went home to check out my hair it was RED! I went to work an hour later where it was pointed out to me that my hair color was splotchy in the back. I was so pissed so I waited before I called so I would be too rude to anyone at corporate.
I called Corporate I was told they would let me go back in to get fixed free of charge my gut was telling me not to go but I thought for 165 dollars and should at least attempt to have my hair fixed. I went back March 11 at 930 am the sylist was late. I explained what happened on my last visit. I told him if at all possible can you streak or highlight my hair blonde. Yes he said. He dyed my hair dark brown then colored my entire crown bleach blonde. I look like Christina Aguilera 2005. I hate my hair it looks very unprofessional.
I am fed up with Regis Salon. Oh and I had dye stains on my neck face forehead earlobes and Cheeks. How do you get dye off you face ears and forehead. I scrubed and scrubed I went to work looking like an Idiot that Tuesday the 11th the 12th and today the dye stain is still there!!!!
Melanie
Fresno, California
U.S.A.
