- Report: #727287
Complaint Review: regis hair salon - sanbernardino California
Reported By:
yjnm25 -
beaumont, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
regis hair salon
354 inland ctr sanbernardino, 92408 California, United States of America
Phone:
9098880828
Web:
regishairstylist.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
regis hair salon I whent in and asked if my hair was healthy enough for highlights and the girl said yes and i got it done now my hair is breaking soo much and it looks burnt and not all the highlights are the same co sanbernardino , California
i went to regis thinking i would get a nice new look, well i walked in and i asked her if she could go highlights and she said yes. I asked her if my hair was healthy enough because i didnt want it to get ruined or come out ugly and she said it was fine. next thing i know my hair started to break from the tips and i started cutting it myself because when i called to let her know she said its because i was not taking care of it and this was just about a week after. i told her i had already bought treatments and conditioners so that was not the problem. she said to come in the Next Week! because she was going on vacation! i was very scared my hair just kept falling off and it looked horrible, well for my luck i wasnt able to get off work the day i suppose to go in for a treatment. now im stuck with this horrible burn hair and my tips wont stop breaking. i regret going to that stupid place where they just ruined my hair and i pay lots and lots of money for, not including the hair treatments i bought on the side.
1 Updates & Rebuttals
katsmeow
ft worth,Texas,
Learn before you complain
#2UPDATE Employee
Tue, April 15, 2014
If you are getting color , it stays, and when you get hilights, the previous color will affect how your hilights turn out. If you told the truth to your stylist, which most don't, and we get blamed for non disclosure. I hate when clients blame Stylists for how the hair turns out, when they are not telling Us about yOUR previous color services. And it is your responsibility.y
I hate to deal with whiners.....who basically lie to get their services free. The reason you signed a permission form for color is because of people like You. if you have any color , old or new, it will make color spotty and or give uneven results. I agree that Regis is a horrible company. But the Stylists are not the company. They are working for peanuts and get treated like subpar humans....
If you properly condition your hair, it will improve it. If you buy crappy products, they will not help. So blowing off the fact that you maynot have used the appropriate product, and automatically blame the Stylist is absurd.
Sounds like You are the stupid one. It is easy to blame the stylist , huh? If You had a brain You would realize You are the one who took the chance and put bleach on you probably overly abused hair. If Regis was to blame, they would have taken care of your complaint, apparently you are mad at yourself for not taking the damage before you came in, if you had perfect hair, you would not have needed all those conditioners you CLAIM to have used ......so grow up and try on those big girl panties, accept your part in the damage. You should know how bleach will damage your hair. After numerous services.......I am done with people like you...go to Supercuts, you will love it.....
Also, know that if you salon personell sees this? The stylists will run when you walk in.....avoid you like the plague, we don't like dealing with people who write all these stupid complaints after telling Us that they like there hair...So know about what you order. Bleach is a chemical, it damages the hair , color, it affects all other color services, if you had ANY hidden hilites from other hilites YOU wanted, they can be hid by color....so deal. you needed those products first anyway.....and even if your hair was the right color, the bleach will make your hair dry, and if you abuse it? it will break. Hope Karma comes full circle for you dear.
