- Report: #1043534
Complaint Review: remanufacturedcom - Crown Point, Indiana
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Author Not Confirmed
Why?
remanufacturedcom
10769 Broadway, Bldg 309 Crown Point,, 46307 Indiana, United States of America
Phone:
4157387388
Web:
www.remanufactured,com
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remanufactured,com The Engine Center Took my parts and money, perpetual delays, never delivered engine as promised Crown Point, IN 46307, Indiana
On August 14, 2012 I ordered and paid for a remanufactured longblock marine Volvo Penta AQ151C 4 cylinder engine. I paid in full in advance and was told it would take approximately 6 weeks to complete by Dean over the phone. I agreed to supply an engine block, a cylinder head and camshaft. All parts I supplied were delivered to them by September 17, 2012.
Since that date they have told me they have had problems procuring parts, and other problems. They have told me many times the engine was nearly complete and then they tell me they need more time. It's been nearly 8 months and the engine is still not complete. (I took another engine to a machine shop on January 17, 2013, I had custom pistons manufactured and all parts ordered and received and that engine was completed March 30, 10 weeks later).
I have original invoices and proof of payment for all of the above.
Since that date they have told me they have had problems procuring parts, and other problems. They have told me many times the engine was nearly complete and then they tell me they need more time. It's been nearly 8 months and the engine is still not complete. (I took another engine to a machine shop on January 17, 2013, I had custom pistons manufactured and all parts ordered and received and that engine was completed March 30, 10 weeks later).
I have original invoices and proof of payment for all of the above.
1 Updates & Rebuttals
Bruce
Robson,California,
Took long time, but I got my engine.
#2General Comment
Mon, May 19, 2014
I live in BC Canada and I ordered a Murcruser 225cu remanufactured engine August 2013. As instructed, I paid over $2,000.00 and waited the estimated 2 weeks... To make a long story short, after several months of calling and emailing I received appoligies and was told there policy is "no refunds". I figured I had been scammed and explored my legal options, but concluded it would cost more to proceed than I lost in the scam. To my very plesent suprise, I did receive my engine on May 12, 2014. I am very pleased with the remanufactured engine. I just wanted to tell my experience. Cheers.
