- Report: #1302098
Complaint Review: remotesremotes.com - . Farmingdale, New Jersey
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Author Not Confirmed
Why?
remotesremotes.com
66 Main Street Suite 2457 . Farmingdale,, 07727 New Jersey, USA
Phone:
1(800)914-3616
Web:
http://www.remotesremotes.com
Categories:
Business Rating:
(0)
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remotesremotes.com 66 Main Street Suite 2457. Farmingdale, New Jersey 07727 elder fraud!I believe this is a case of elder fraud. I had ordered for my 88 yr. old mom, 2 remote keys for her honda civic 2010. I had called directly to assure they recevd the correct car model and year..I have e-mails from the company confirming the keys that i had purchased were applicable. When I recv'd the keys, i then , with my mom, went to our local locksmith.Main St. Lock, located in Hackensack Nj, who cut both keys at a charge of $45, per key. However, the remote to turn the car off and on,did not work and couldn't be programmed!The cut keys statreted the car, but the remotes did not work.. Farmingdale, New Jersey
I believe this is a case of elder fraud. I had ordered for my 88 yr. old mom, 2 remote keys for her honda civic 2010. I had called directly to assure they recevd the correct car model and year..I have e-mails from the company confirming the keys that i had purchased were applicable. When I recv'd the keys, i then , with my mom, went to our local locksmith.Main St. Lock, located in Hackensack Nj, who cut both keys at a charge of $45, per key. However, the remote to turn the car off and on,did not work and couldn't be programmed!The cut keys statreted the car, but the remotes did not work..I contacted John at remotes remotes, only to find out the batteries for each were dead! they then sent me 2 batteries..howver once again the remotes did not work, when tried to program each.. Bottom line: contacted company at leaf a dozen times, hours and hours of communication, only to be told they sent the wrong keys( accord model) and was advised to return them.John, the manger stated he would send back the correct model keys and have them cut there. I sent them back at my expense.specifically noting TO NOT DESTROY THESE KEYS, BECAUSE THEY ALREADY COST OVER $140. TO DATE. I waited 3 weeks, only to find out they threw my keys away, my mother's property and expense and had no right to! they said hey credited her account for the original key cost of approximately $40.I have contacted them a number of times, since and just like their NO RESPONSE from BBB attempts, they have avoided my calls.False adverstiseing from their website:"
We are here to help you with any questions or concerns that you may have.
Please email our support at the address below
We will respond back to you as quickly as possible. Our hours are M-F 8-5 Sat 8-12 Eastern Time
All inquiries are responded to the same day!"
