- Report: #276598
Complaint Review: Rent A Coder - Rentacoder - Rentacoder.com - Tampa Florida
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Rent A Coder - Rentacoder - Rentacoder.com
rentacoder.com Tampa, Florida, U.S.A.
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Rent A Coder - Rentacoder - Rentacoder.com Rips off hardworking coders Tampa Florida
Rent A Coder rips off hard working coders. They offer arbirtators with no technical skills, when a buyer has feels they want thier money back. Rent A Coder's Arbitrators, do not show technical know-how to even begin to understand the coders perspective.
Rent A Coder recommends, and also outlines in contract that all communications should be done on site, so that they can be tracked. Abritrators DO NOT read on site communication!
Buyers bring the money to Exhedra, the parent company of RentACoder, they do not want to side with the Coders, who are making money for them, they require no real issues be brought forth by buyers, only a general complaint.
I went through 4 weeks of Arbitration, the buyer, consistently lied through the whole arbitration, buyer mislead, and even falsely identified himself with RentACoder, and myself. Yet when these issues were brought to the arbitrator, I was warned for providing opinion over fact, how could I have not provided fact!? It was in the writing all over RentACoder's site.
Derek
Saint Paul, Minnesota
U.S.A.
Rent A Coder recommends, and also outlines in contract that all communications should be done on site, so that they can be tracked. Abritrators DO NOT read on site communication!
Buyers bring the money to Exhedra, the parent company of RentACoder, they do not want to side with the Coders, who are making money for them, they require no real issues be brought forth by buyers, only a general complaint.
I went through 4 weeks of Arbitration, the buyer, consistently lied through the whole arbitration, buyer mislead, and even falsely identified himself with RentACoder, and myself. Yet when these issues were brought to the arbitrator, I was warned for providing opinion over fact, how could I have not provided fact!? It was in the writing all over RentACoder's site.
Derek
Saint Paul, Minnesota
U.S.A.
1 Updates & Rebuttals
Rodsmithrac
Tampa,Florida,
U.S.A.
Correct information
#2UPDATE Employee
Wed, December 12, 2007
Derek, I am sorry to hear you are not happy with the site; however, there are some issues with the accuracy of what you posted that need to be addressed. All of the technical arbitrators are qualified to analyze the contract and deliverables submitted. You can take a look at our About US page for education information: http://www.rentacoder.com/RentACoder/misc/About/default.asp In addition, each arbitrator receives an extensive 6 month training before conducting arbitrations on their own. You have alleged that you are losing this arbitration only because Rent a Coder is biased and always favors the buyer (and not because you didn't fufill your contract). Here are 150 coders who would strongly disagree with you. This is a list of the last 150 coders who just won their arbitrations: http://www.RentACoder.com/RentACoder/misc/Lists/ArbitrationWonBy_Coder.asp Additionally, here are another 100+ coders who would disagree with you even MORE strongly. These coders have been in at least 2 arbitrations and NEVER lost an arbitration to a buyer: http://www.RentACoder.com/RentACoder/misc/Lists/EveryArbitrationWonBy_Coder.asp If Rent a Coder were to favor buyers over coders, the word would eventually spread and this would doom the site to an eventually death. But this is not the case. Not only is Rent a Coder not dying, but it is growing. (see http://www.RentACoder.com/RentACoder/misc/About/ThePulseOfRentACoder.asp?blnStats=true) I briefly went over the arbitration and result. The technical arbitrator tried to test your work 3 times. Each time, she was not able to get it to work correctly. We allowed you the opportunity to provide us with instructions on how to run the application; however, each time different instructions were provided. It turned into trouble-shooting instead of confirming that work was 100% complete. Part of the agreement is that the deliverables must work in the Buyer's environment. The arbitrator did provide a good summary of the situation: When returning to work following the first time this project was in arbitration, you had agreed that the final deliverables would get a live label, tracking number and cost from FedEx servers. Despite 3 attempts, I was unable to prove that your deliverables do this, despite your instructions. By decision that you lose the arbitration was base on the fact that your deliverables require dependencies and you provided no installer to put those into place, as well as, despite 3 rounds of testing, I was unable to determine that your deliverables obtained a label, tracking number or cost from the Fedex servers. You did go through the proper channel to request a Senior arbitrator to review the case; however, you did not respond in time with the requested information so you forfeited the review. I double checked the timeframe, and you did indeed not respond in the time frame you legally agreed to so this forfeiting was done correctly and in accordance with your contract.
