;
  • Report:  #303341

Complaint Review: RentACoder - Tampa Florida

Reported By:
- Hamburg, Other,
Submitted:
Updated:

RentACoder
14310 North Dale Mabry Hwy Suite #280 Tampa, 33618 Florida, U.S.A.
Phone:
813-908-9029
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was a coder in RentACoder, one of the best coders. I earned about 15000$ in 3 month with completing huge projects, I was only 1 person and I finished so hard projects in this 3 month.

Everything was good, until I got a project from an unprofessional and picky buyer in RentACoder, he was good for RAC, because he accepted my bid in his first experience which was 1400$. The project was about coding an application for TV on PC. I was going to create a software which will show all available internet channels and will play them with Windows Media Player, channels with MMS stream link.

I told to buyer I'll not create channels list and he said ok and accepted my bid after my this message. Then I started coding it and on the end, buyer said my program have not good channels list and details etc.

That made me completely mad and out of control, I told buyer I'll NOT GATHER list of channels, I did a favor to him and I downloaded a channels list from Internet to show that my code works and I told him later you can change it. Then I was a bit nervous and used some words to show my angriness. Buyer sent project into Arbitration.

We was in arbitration for a month, in EACH TIME! EACH TIME! YES! EACH TIME! I told to arbitrator and later to technical arbitrator, CHECK OUR MESSAGES! CHECK OUR MESSAGES! CHECK OUR MESSAGES LOG in RAC.

They says don't go offline communication and use RAC, but they never check messages on RAC. I said more than 20 times to check our messages log, he accepted that I'll not gather list of channels and he should do it, but instead of doing this, buyer and arbitrators was ALWAYS looking to find a foul or offside from myside. They was in deep search together.

RAC arbitrator was doing that to keep this buyer and ask him to bring more business to them and buyer was going to steal my code and use it in his own and don't pay anything for it.

But why? I don't know... I had 15000$ in RAC for 3 month, I asked them to send my money when I lost that arbitration and my expert gurantee which was 140$, otherwise I was going to keep my money till it reach to 20000$ or more! But RAC is always with buyer, they are with money...

If only 10 second arbitrator was going to check messages log she was determined that buyer agreed to gather list of channels and was going to award me arbitration, but she was looking to find an offside or foul from my side.

Finally she did, in such huge project with a lot of codes... I coded entire application, in middle of my codes I used only 1 COMPLETELY FREE, 100% FREE (for all coders and I asked it from author of code) code. It was a module, which I used it to control windows volume, when user changes volume in our TV software, it was going to change windows audio settings with that class module.

She said coder used 10 lines of completely free (which ALL CODERS in the entire world uses such codes, no any coder goes to code ENTIRE project 100% line by line, because if I was going to do so, I was going to charge buyer 10000$ for such project) code, so I lost arbitration, 1 month working on that project, 140$ expert guarantee and everything! I lost everything! SHE EVEN closed my account, she said I used 10 lines of 100% free available on web code so I'll close your account and she did it.

I was ranked 300th and I had 2 huge projects on hold, one for 8000$, other for 6000$. (bids was 4000$ and 5000$ but buyer was going to award other parts as bonus)

She closed my account so I lost my account, my money, my ranking EVERYTHING in a night, I lost my life and my work in a night with an unprofessional arbitrators and buyers.

I'll never use RAC again, I suggest to all coders to keep out of RAC, except they have economical problems and they HAD to work in RAC. Otherwise NEVER use RAC, NEVER!!!

Javaguru

Hamburg

Germany


14 Updates & Rebuttals

Educated Guess

Niagara Falls,
New York,
U.S.A.
Some Advice

#2Consumer Comment

Mon, April 13, 2009

In my honest opinion, it's not so much Exhedra that is at fault as it is the buyers and coders who are a fault. I find fault not only in fraudulant buyers, but also in the coders who don't know their rights and don't apply good methodologies. In order for RentACoder to be of better service to buyers and coders, Exhedra will need to do a better and more PROACTIVE job in fighting fraud. Although I understand that Exhedra deals with a rather large volume of bid requests, there needs to be a more proactive and more aggressive effort to protect buyers and coders and less use of "cut and paste" interaction. But, the accountability doesn't end with Exhedra; it doesn't end with Ian and Rafael. As for buyers, they need to double-check the coder's credentials and be more specific about what they want instead of being lazy and stating "this should be easy if you know what you are doing". Clear and solid specs are a MUST, especially if you are going to work with people hundreds or even thousands of miles away. If your bid request requires people with experience, try to go for coders with an average rating no lower than 9 (ratings are not everything as you will see). Also, avoid coders with "cut and paste" responses to your bid requests and coders who bid outright on your projects without asking relevant questions first. As for coders, avoid the following project types: * Projects that are off-site job offers * Projects that ask for a clone of a major website for cheap * Projects that lack good specs and in which the buyer is non-responsive * Projects in which buyers want you to do work outside of RentACoder (You have NO protection from them if you do so) * Projects that deliberately give vague specs until you bid and are chosen. Coders should also thoroughly research and analyze the hell out of the project BEFORE making a monetary bid, especially if you decide to do a project that requires an "expert" guarantee. Just because it's RentACoder, that doesn't give you an excuse to abandon all good methodologies and rush into a project without knowing what the hell you are doing. Good projects are 80% research and 20% coding. When responding to bids, don't TELL them you know what you are doing, SHOW THEM. Have a portfolio ready and give them relevant code samples. If the specs are clear enough in the bid request (which they rarely are), then provide a partially functional demo. Also, have a few questions related to the project. It is an absolute MUST that you and the buyer see eye-to-eye BEFORE you make a bid. Don't make the mistake of bidding outright. Discuss with the buyer what development environment you'll be using, discuss how to handle spec changes and deadlines. If you do these things, then the buyer will have better respect for you as a coder. If they don't, then the buyer is a bad buyer and should be avoided. If you enter arbitration, KNOW YOUR RIGHTS. Too many coders have lost arbitrations that they could have otherwise won because they didn't follow proper procedure (Hint: I won an arbitration as a coder. The buyer's rating dropped down to 1). If more people applied the above-mentioned methodolgies, then RentACoder would become a better place. There would be no more "unfair" arbitration complaints and no more buyers and coders being ripped off. Hopefully, the above mentioned comments will be of use to prospective buyers and coders so that they can do good business in RentACoder instead of being burned. As a testament to the level of incompetence at RentACoder, it seems that Dr. Turing has paid the site a visit lol: "Super Debugger"


Javaguru

Hamburg,
Europe,
Germany
I Shout to all Freelance coders

#3Author of original report

Thu, March 13, 2008

FREELANCE CODERS! Be aware of this scam site, they are only with buyers, they have unprofessional arbitrators, their arbitrators studies Nursing or Agriculture and they become technical arbitrator. They passed my arbitration to technical arbitration which it wasn't even subject! If they were studied our chat in site, all was over! But buyer called them by phone and as they are so good with buyers, I lost arbitration and my account. I earned 15000$ in 3 month, I was ranked 300th between 200,000 coders, but they closed my account and stopped all. They don't care about coders, their only issue and most important thing for them is only and ONLY AND ONLY buyers! So be aware! Their fees are too high, I paid more than 4000$ to them because of my projects. They are thieves. They stole my money to serve me, but they closed my account. BE AWARE OF RENTACODER.COM, IT'S JUST SCAM SITE! BE AWARE! Don't use this site except if you have no other way or you had to use that scam site. BE AWARE!


Javaguru

Hamburg,
Europe,
Germany
I Shout to all Freelance coders

#4Author of original report

Thu, March 13, 2008

FREELANCE CODERS! Be aware of this scam site, they are only with buyers, they have unprofessional arbitrators, their arbitrators studies Nursing or Agriculture and they become technical arbitrator. They passed my arbitration to technical arbitration which it wasn't even subject! If they were studied our chat in site, all was over! But buyer called them by phone and as they are so good with buyers, I lost arbitration and my account. I earned 15000$ in 3 month, I was ranked 300th between 200,000 coders, but they closed my account and stopped all. They don't care about coders, their only issue and most important thing for them is only and ONLY AND ONLY buyers! So be aware! Their fees are too high, I paid more than 4000$ to them because of my projects. They are thieves. They stole my money to serve me, but they closed my account. BE AWARE OF RENTACODER.COM, IT'S JUST SCAM SITE! BE AWARE! Don't use this site except if you have no other way or you had to use that scam site. BE AWARE!


Javaguru

Hamburg,
Europe,
Germany
I Shout to all Freelance coders

#5Author of original report

Thu, March 13, 2008

FREELANCE CODERS! Be aware of this scam site, they are only with buyers, they have unprofessional arbitrators, their arbitrators studies Nursing or Agriculture and they become technical arbitrator. They passed my arbitration to technical arbitration which it wasn't even subject! If they were studied our chat in site, all was over! But buyer called them by phone and as they are so good with buyers, I lost arbitration and my account. I earned 15000$ in 3 month, I was ranked 300th between 200,000 coders, but they closed my account and stopped all. They don't care about coders, their only issue and most important thing for them is only and ONLY AND ONLY buyers! So be aware! Their fees are too high, I paid more than 4000$ to them because of my projects. They are thieves. They stole my money to serve me, but they closed my account. BE AWARE OF RENTACODER.COM, IT'S JUST SCAM SITE! BE AWARE! Don't use this site except if you have no other way or you had to use that scam site. BE AWARE!


Javaguru

Hamburg,
Europe,
Germany
I Shout to all Freelance coders

#6Author of original report

Thu, March 13, 2008

FREELANCE CODERS! Be aware of this scam site, they are only with buyers, they have unprofessional arbitrators, their arbitrators studies Nursing or Agriculture and they become technical arbitrator. They passed my arbitration to technical arbitration which it wasn't even subject! If they were studied our chat in site, all was over! But buyer called them by phone and as they are so good with buyers, I lost arbitration and my account. I earned 15000$ in 3 month, I was ranked 300th between 200,000 coders, but they closed my account and stopped all. They don't care about coders, their only issue and most important thing for them is only and ONLY AND ONLY buyers! So be aware! Their fees are too high, I paid more than 4000$ to them because of my projects. They are thieves. They stole my money to serve me, but they closed my account. BE AWARE OF RENTACODER.COM, IT'S JUST SCAM SITE! BE AWARE! Don't use this site except if you have no other way or you had to use that scam site. BE AWARE!


Javaguru

Hamburg,
Europe,
Germany
I was sure I should explain it 10000000 times

#7Author of original report

Wed, February 20, 2008

I told you I cannot explain something more than 3 times. I told you YOU SHOULD NOT YOU SHOULD NOT YOU SHOULD NOT check the code. That arbitration should be closed at first stage. Your stupid arbitrator should closed arbitration at first view. When she saw that in our message logs buyer agreed to give me list of channels and he STARTED ARBITRATION WITH That text and says I should create list of channels, I should won arbitration. Even buyer was schoked how he won arbitration, because he don't deserve it and he should not won that arbitration. Believe me Rod, you are really good scammers! I appricate it, you are so good in scam. Because you answer to scam other coders who may see our conversation log, but I'm sure a smart coder will understand it. A SMART CODER will understand that your scam site and your scam arbitrator should not send our arbitration on technical arbitration when I said more than 40 times to your arbitrator to see our chat message logs in scammers.com (RentACoder.com) But your scam site never DID IT! never! Never! You don't know how angry I am because of this, make sure I'll do my best to finish your company! You scammers!


Rodsmithrac

Tampa,
Florida,
U.S.A.
RentACoder-3rd response to account termination for Javaguru

#8UPDATE Employee

Tue, February 19, 2008

Hamid, It seems like we are not connecting on 2 main issues. The first issue is the copyright. There is a big difference to a buyer between using code that is 100% their copyright (which is fine) and simply 100% free (which is not). The issue is not cost, which is what you thinks it is. The issue is that the buyer doesn't own 100% copyright to the free code and may have legal issues reselling it. That is why your contract said: "Third Party Code. If the Seller wishes to use 3rd party items (including but not limited to 3rd party components, GNU licensed code, etc.), then the Seller agrees to first confer with the buyer and: 1.Explain which items in the bid request the Seller wishes to use 3rd party items for, and which 3rd party items would be involved. This must be documented on the site via the site bidding system. 2.Explain to the buyer the cost, copyright, distribution and licensing issues concerned with the use of such items. (For example, many Buyers do not want GNU licensed code in their deliverables once they understand the licensing issues involved...so it needs to be explained to them what they would be receiving). If the coder is unclear on any of the above issues, they can optional post the official documentation regarding the issue(s) in question directly from the 3rd party code license or other official documentation. This allows the buyer to make their own determination. Either way, this explanation must be documented on the site via the site bidding system. 3.Have the buyer confirm agreement, to the use of any 3rd party items which the two parties agree to. This must be documented on the site via the site bidding system. Should arbitration occur and the Seller not follow these rules, Exhedra may immediately arbitrate in favor of the buyer, as well as consider punitive actions against the Seller." Part of the requirements on the actual project also stated: "3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement)." You did agree to this when you signed up on the site and also when you bid on the project. You agreed that if you were going to use 100% free code belonging to someone else, you'd ask the buyer. However, you didn't do this and that is why you lost. The second issue is why we checked for the use of 3rd party code. You are right that at the time arbitration started, that was not the focus of the arbitration. However RAC does have a duty to check for fraud. If it is discovered RAC cannot ignore it just because it was not the starting focus of the arbitration. The BBB is extremely well known as being reputable, which is we are a BBB Accredited Business. Hamid, if there is something you are uncertain of or do not understand with regards to the copyright or why we checked for the use of 3rd party code let me know. We can setup a phone call and it can be explained. Rod Smith Rent A Coder


Javaguru

Hamburg,
Europe,
Germany
update

#9Author of original report

Thu, February 14, 2008

You said: "Hamid, as I said before, we definitely appreciate any business that you have done on Rent A Coder. It is a great accomplishment to establish your account on the site so quickly. However I cannot let that interfere with how the arbitration or your account was handled. Each user is treated fairly and equally to ensure a fair result." I don't ask you to interfere my accomplishment into arbitration, I just wanted you and all other to know that what I reached is impossible to reach by others, I just wanted to you know WHO I AM. You said: "The purpose of the arbitration is to determine if the contract was met. In this case you did not meet your contract, as you used 3rd party code without getting permission from the buyer. This is a very serious violation of the contract, as it could cause legal/copyright problems for the buyer in the future. When you agree to sell complete copyright to someone, but legally cannot do that (because of the use of the 3rd party code), you are committing a type of fraud. The arbitrator was not able to go further and investigate more as you violated the contract in such a serious manner. Had you not done that, the arbitrator could have investigated further and the outcome could have been different." THE PROBLEM IS EXACTLY HERE! I cannot explain 1 thing 100 times. How much more time I should explain it? Please tell me how much more time I should explain this problem. I try to explain it once more: "Reading code line by line, checking modules, checking class modules, reading code, exploring internet for code, searching my code, etc. etc. IS MOST hard, MOST time taking part of arbitration (technical arbitration). The ARBITRATOR should never take part in technical arbitration. You say coders should not contact buyer outside RAC, I never did that (at least about that project), BUT YOU EVEN don't read our conversation log in RAC site. If normal (not technical) arbitrator was checked the log ONLY and ONLY 1 time, ARBITRATION WAS OVER! I still don't understand why you put that into technical arbitration, YOU SHOULD NOT! Buyer said I'll bring channels list with details, I said ok! BUT Arbitration occured for this problem. I said he did not give me list of channels with details, now he is asking me for channels with details and I said I'll NEEEEVVEEER do that and arbitration occured. But instead of solving this problem with 2 posts, arbitration started and took a lot of time and I lost arbitration which I was winner from first. You should not read my codes, I know you guys use/read codes in Rentacoder from all coders, I don't care about it. But you should not check my code in that step! MY CODE was PERFECT and I finished the project successfully! I cannot develop even sound volume modification code for little 1400$, I used 100% free code, no need to inform buyer. Buyer was going to accept that, no other possible way is here. Code is 100% free, I don't care about buyer, that was clear he'll accept, because I did not violated copyright! You can assume code is mine, anyway... Stop talking about code again! Code is mine and I coded it, just 20 lines of code used from 100% free website. You should not investigate my code, you should not read my code, you SHOULD NOT START TECHNICAL ARBITRATION in our arbitration. YOUR untechnical arbitrator which is always good with buyers, did not checked our message log in RAC and started it. YOU SHOULD NOT DO IT! You understand it or I should explain it 10000000000000000000000000000000000 more times? Your site is completely scam and full of scammer buyers and scammer arbitrators. Coders always lose arbitration, only coders won arbitration because buyer did not responded, don't give me links to 2-3 arbitration which coder won in case other than buyer did not responded. I don't care about 2-3 links among 1000000000 arbitrations occured in your SCAM SITE. You said: "Hamid, regarding the BBB, they are a very reputable company and always reply. I am not sure if you contacted them or not but if they did not respond to you, I will assume it is because they dismissed the claim because it has no merit, not because there is something wrong with them." No NEVER! They are completely useless and like your arbitrators, they are always in love with their customers. BBB is a SCAM site like yours. I suggest you to remove that BBB sign from your site, BBB is known as SCAM in internet. You said: "Hamid, the only reason an arbitration result is changed is because a mistake was made and only for that reason. We will never change an arbitration result because someone threatens to spread false information about us even if it does hurt the company." You can think like that. Your company is hurted and all knows you are just a scammers and you are always in love with money and business bringers (buyers). "Hamid at this point we will not be reopening your account or changing the arbitration result, as it was correct. The best that I can do is to recommend that you move on to one of our many competitors (Guru, Elance, Odesk, Get A Coder-just to name a few) and try to establish yourself on their sites. There are many other opportunities out there and I wish you success on our competitors' sites." I don't need any more my account, I need your site closed, you scammers. I don't care about other sites, you think I need your or other freelancer sites? No! I'm full time employed programmer, I know that you know how successfull coder I am, I just earned 15000$ via your site in 3 month in my free-time. I'll not work in other sites, just I should see your apologize and say to all that you are great scammers. Thanks Rod Smith for your answers about your scam site.


Rodsmithrac

Tampa,
Florida,
U.S.A.
RentACoder-2nd response to account termination for Javaguru

#10UPDATE Employee

Wed, February 13, 2008

Hamid, You are correct that you probably have seen some of this information before. The reason is because it is important information and it was used to make the final decision for the arbitration you referred to. If you are uncertain about any of that information or think it is incorrect, please let me know which part you dispute so I can try to explain it to you. Hamid, as I said before, we definitely appreciate any business that you have done on Rent A Coder. It is a great accomplishment to establish your account on the site so quickly. However I cannot let that interfere with how the arbitration or your account was handled. Each user is treated fairly and equally to ensure a fair result. The purpose of the arbitration is to determine if the contract was met. In this case you did not meet your contract, as you used 3rd party code without getting permission from the buyer. This is a very serious violation of the contract, as it could cause legal/copyright problems for the buyer in the future. When you agree to sell complete copyright to someone, but legally cannot do that (because of the use of the 3rd party code), you are committing a type of fraud. The arbitrator was not able to go further and investigate more as you violated the contract in such a serious manner. Had you not done that, the arbitrator could have investigated further and the outcome could have been different. Hamid you said I used 100% free code from google, that is not your business. That is actually incorrect. It is Rent A Coder's business and responsibility to make sure that the contract was met 100% once the project gets to arbitration. Using free, 3rd party code is not a problem. However the problem is using it without disclosing it to the other party (as it can have legal/copyright ramifications). Hamid you said ONLY AND ONLY WAY for coder to win arbitration is no response from BUYER! ONLY WAY! This is incorrect. A coder can win arbitration if the buyer does not respond but there are other ways also. The buyer may not respond with the correct information, the arbitrator may test the work and find that it meets the contract, the buyer may pull out of the contract or act inappropriately, etc. However if the coder does not meet the contract that they agreed to (which is what you did), they will lose the arbitration. Hamid, regarding the BBB, they are a very reputable company and always reply. I am not sure if you contacted them or not but if they did not respond to you, I will assume it is because they dismissed the claim because it has no merit, not because there is something wrong with them. Hamid, the only reason an arbitration result is changed is because a mistake was madeand only for that reason. We will never change an arbitration result because someone threatens to spread false information about useven if it does hurt the company. Hamid at this point we will not be reopening your account or changing the arbitration result, as it was correct. The best that I can do is to recommend that you move on to one of our many competitors (Guru, Elance, Odesk, Get A Coder-just to name a few) and try to establish yourself on their sites. There are many other opportunities out there and I wish you success on our competitors' sites. Rod Smith Rent A Coder


Javaguru

Hamburg,
Europe,
Germany
Stop telling me that 1 coder won arbitration

#11Author of original report

Thu, January 31, 2008

In your scam site from 100000000 coders only 2 coders may won arbitration, which is 99.9% and I won an arbitration, see my account. But WHY???? ONLY AND ONLY WAY for coder to win arbitration is no response from BUYER! ONLY WAY! SEE that list! ALL OF CODERS WON ARBITRATION BECAUSE BUYER NOT RESPONDED! SO STOP TELLING THAT, SCAMMERS!


Javaguru

Hamburg,
Europe,
Germany
Stop telling me that 1 coder won arbitration

#12Author of original report

Thu, January 31, 2008

In your scam site from 100000000 coders only 2 coders may won arbitration, which is 99.9% and I won an arbitration, see my account. But WHY???? ONLY AND ONLY WAY for coder to win arbitration is no response from BUYER! ONLY WAY! SEE that list! ALL OF CODERS WON ARBITRATION BECAUSE BUYER NOT RESPONDED! SO STOP TELLING THAT, SCAMMERS!


Javaguru

Hamburg,
Europe,
Germany
Stop telling me that 1 coder won arbitration

#13Author of original report

Thu, January 31, 2008

In your scam site from 100000000 coders only 2 coders may won arbitration, which is 99.9% and I won an arbitration, see my account. But WHY???? ONLY AND ONLY WAY for coder to win arbitration is no response from BUYER! ONLY WAY! SEE that list! ALL OF CODERS WON ARBITRATION BECAUSE BUYER NOT RESPONDED! SO STOP TELLING THAT, SCAMMERS!


Javaguru

Hamburg,
Europe,
Germany
That's completely generic response with copy and paste

#14Author of original report

Wed, January 30, 2008

That's completely generic response with copy and paste I heard this type of comments from a lot of your arbitrators, I don't care about copy and pastes you did. First of all I earned above 15000$, you (Rentacoder.com got 15% fee of my earnings). I reached and earned it in 3 month or a bit more, which no any coder reached nor can reach. You said: Hamid you are correct that Rent A Coder does not consider offsite communication, as is detailed in your seller agreement. In the first posting the arbitrator made to you, they did indicate that they reviewed the onsite communication (which is the communication on the Rent A Coder site). The arbitrator discovered something in that communication which led to the decision made in the arbitration; you had used 3rd party code without notifying the buyer and getting their permission to do this. This was a violation of the contract you had with the buyer and with Rent A Coder. So WHY????!! WHY??! Your arbitrator never took a look at comment that buyer said I'll gather list of channels and she STARTED investigating my code????? Hahaha! Really funny (but makes me completely angry)... If she was checked communication she should finish arbitration in a minute. But she did harder part! She started reading my code, searching each piece of my code in google to find that I used 10 lines of code... This isn't scam? You guys are completely scam! I used a bit of 100% free code from internet YOU CLOSED MY ACCOUNT!!! You don't have right to finish my business I was earning very good and I earned 12000$ (I paid about 3500+ dollars to you) and you closed my business??? You stopped my business because of $$$ from buyer! Why you never checked buyer's message?! He said he'll gather list, OUR MAIN problem was this, but your funny unprofessional arbitrator started searching each line of my code in google to find a flaw from my side. Answer to this... Not copy and paste... Answer, this isn't scam?! I used 100% free code from google, that is not your business... No ANY coder in your site codes ALL the project! NEVER! If I was going to even code volume changing part for a TINY project for 1400$ so I should charge 100000$ for that project. You are completely scam! BBB never replies and not works, remove that icon from your site. I'll do my best to get your site and company down... You should re-open my account, remove loses and let me continue and never do same to others also not to me, otherwise I'll do my best to close your company, you guys are scams who only get millions of dollars for closing accounts! I want to use word of thief here, but it's soon, I want to see your next comment!


Rodsmithrac

Tampa,
Florida,
U.S.A.
RentACoder-response to account termination for Javaguru

#15UPDATE Employee

Tue, January 29, 2008

Hamid, This is Rod Smith from Rent A Coder. I wanted to respond to the arbitration you referred to: https://www.rentacoder.com/RentACoder/Arbitration/Default.asp?lngBidId=14376359 The account on Rent A Coder that you are referring to is: https://www.rentacoder.com/RentACoder/admin/Person/EditPersonInfo.asp?lngPersonId=6698001 You signed up as a coder in September of 2007 and had earned just over $12,000 since that time. You completed 36 projects on the site (which includes projects that you received partial payment on, projects that you completed 100% and bonus payments you received). We greatly appreciate the business you have done with us in the past and the ratings you have achieved on the site. However the arbitrator cannot allow that to influence the outcome of the arbitration...just as they would not allow a top buyer's past business or ratings to influence the outcome of the arbitration. To avoid bias, each arbitration is judged on what happened during the project itself, much like a jury trial. I hope you can appreciate that this is required to keep the process fair. An arbitration is all about making sure that the contract (which the two of you created) is honored. If either party (or both) breaks the contract, the arbitrator has to enforce the appropriate penalty. The contract is made up of the following: 1.All information on the bid request page (title, description, compatibility, etc.) 2.All onsite amendments that are agreed to by both parties. These things are NOT a part of the contract: 1.Things that a party "meant" to put in the contract but neglected to. 2.Any amendments allegedly communicated offsite (These are too easy to fake, where even a professional cannot determine if it's real or a forgery and thus not admissible.) 3.Anything that was not agreed to be done by both parties If you and the buyer disagree about what is part of the contract, you can take the project to arbitration and Rent A Coder will intervene and review the contract to determine what is and is not part of it. Hamid you are correct that Rent A Coder does not consider offsite communication, as is detailed in your seller agreement. In the first posting the arbitrator made to you, they did indicate that they reviewed the onsite communication (which is the communication on the Rent A Coder site). The arbitrator discovered something in that communication which led to the decision made in the arbitration; you had used 3rd party code without notifying the buyer and getting their permission to do this. This was a violation of the contract you had with the buyer and with Rent A Coder. The contract for this particular project states: 3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement). When you placed your bid on the project you stated I'll re-code entire application. The technical arbitrator reviewed the code you submitted and found that part of what you submitted could be found in its entirety on another website. They gave you the chance to prove that you had notified the buyer about using this code and received permission, yet you were not able to do this. You had not received permission from the buyer and so you should not have used any 3rd party code. Hamid, when you signed up to the Rent A Coder site you did agree to abide by the seller agreement. In this agreement the use of 3rd party code is addressed: --------------------- Third Party Code. If the Seller wishes to use 3rd party items (including but not limited to 3rd party components, GNU licensed code, etc.), then the Seller agrees to first confer with the buyer and: 1.Explain which items in the bid request the Seller wishes to use 3rd party items for, and which 3rd party items would be involved. This must be documented on the site via the site bidding system. 2.Explain to the buyer the cost, copyright, distribution and licensing issues concerned with the use of such items. (For example, many Buyers do not want GNU licensed code in their deliverables once they understand the licensing issues involved...so it needs to be explained to them what they would be receiving). If the coder is unclear on any of the above issues, they can optional post the official documentation regarding the issue(s) in question directly from the 3rd party code license or other official documentation. This allows the buyer to make their own determination. Either way, this explanation must be documented on the site via the site bidding system. 3.Have the buyer confirm agreement, to the use of any 3rd party items which the two parties agree to. This must be documented on the site via the site bidding system. Should arbitration occur and the Seller not follow these rules, Exhedra may immediately arbitrate in favor of the buyer, as well as consider punitive actions against the Seller. ----------------------- Hamid, you were not legally able to sell your coder to the buyer with complete copyright because you did not have the complete copyright, since you used 3rd party code. Regardless of whether or not the 3rd party code you used was free or not, you did not own it and thus could not transfer the copyright on it to the buyer. This is a very important detail that you have not acknowledged and is important when dealing with all buyers, not just on Rent A Coder. Had you followed the contract and what you agreed to do you would have been protected. However you chose to ignore your contract and your agreement with the buyer and Rent A Coder. Because you violated your contract the arbitration was ruled against you. In addition, due to the nature of the violation and the severity of it, your account was restricted and you were not permitted to post new bids on the site. You were given permission to finish any projects that were already in progress. A common misconception that people may have about Rent A Coder is that the site could successfully exist and favor one side. To explain this a bit further, the site relies on both the coders and buyers. Without one or the other, the site would not be successful and could not sustain any type of business as both parties are vital to the existence of Rent A Coder. You have alleged that you lost the arbitration only because Rent a Coder is biased and always favors the buyer (and not because you didn't fulfill your contract). Hamid, here are 150 coders who would strongly disagree with you. This is a list of the last 150 coders who just won their arbitrations: http://www.RentACoder.com/RentACoder/misc/Lists/ArbitrationWonBy_Coder.asp Additionally, here are another 100+ coders who would disagree with you even MORE strongly. These coders have been in at least 2 arbitrations and NEVER lost an arbitration to a buyer: http://www.RentACoder.com/RentACoder/misc/Lists/EveryArbitrationWonBy_Coder.asp Hamid, if Rent a Coder were to favor buyers over coders, the word would eventually spread and this would doom the site to an eventually death. But this is not the case. Not only is Rent a Coder not dying, but it is growing. (see http://www.RentACoder.com/RentACoder/misc/About/ThePulseOfRentACoder.asp?blnStats=true) Hamid, the only thing that separates you from the hundreds of other coders who have won arbitrations on Rent a Coder is the fact that they did not break their contracts. Specifically: You used 3rd party code without notifying the buyer of the copyright ramifications and without getting their permission to use it. Hamid, I wish you better success with your projects on our competitors' sites. Rod Smith Rent A Coder

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