- Report: #1004644
Complaint Review: Residential Finance Corporation - Charlotte North Carolina
Reported By:
Weird Practices -
Charlotte, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Residential Finance Corporation
4828 Rotunda, Charlotte, NC Charlotte, North Carolina, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Residential Finance Corporation Hired inexperienced Managerial Staff Charlotte, North Carolina
Johnny Hutulla was hired by the owners of Residential Finance Corporation as a Processing Manager in 2012. The company is so not experienced in hiring qualified staff that they allowed this man to play the role of a manager while not being experienced in any aspect of the mortgage processing roles thus leaving the loan processors to figure out issues for themselves and assertain complete kaios with the whole loan process not being put together correctly, from underwriting to their compliance department. This Company is DEFINATELY One that No-one should work at, review the opened job listings for this company to see how often they are firing people there. Also, they will fire you if you don't meet your monthly bonus quota. Which is obserd.
I feel sorry for the borrowers that use Residential Finance Corporation to get a loan done, because they have loans in their pipelines for 2-3 months before it's assigned to a processor to finally do the work on it and the underwriting team is not properly trained because it seems like there job is to see how many times they can reject the consumers loan back to the processors before finally giving them an final approval. Bottomline, they have a terrible batch of underwriters in the charlotte, nc office, which is truly sad.
I feel sorry for the borrowers that use Residential Finance Corporation to get a loan done, because they have loans in their pipelines for 2-3 months before it's assigned to a processor to finally do the work on it and the underwriting team is not properly trained because it seems like there job is to see how many times they can reject the consumers loan back to the processors before finally giving them an final approval. Bottomline, they have a terrible batch of underwriters in the charlotte, nc office, which is truly sad.
1 Updates & Rebuttals
Joanna MacKenzie
Columbus,Ohio,
USA
Response from Customer Servicer Manager at RFC
#2REBUTTAL Individual responds
Mon, January 28, 2013
On behalf of Residential Finance Corp (RFC), I would like to say that we are truly disheartened to read these comments. We are a reputable lender and have been in business for over 15 years and, thankfully, continue to grow our operations on a nationwide basis. Moreover, we work tirelessly to meet the needs of both of our customers as well as our fellow employees.
I would sincerely like the opportunity to hear feedback and answer any questions that you may have. Please contact me, the Customer Servicer Manager for RFC directly anytime.
