- Report: #259016
Complaint Review: Resorts International Marketing - Vacationweeks.com - Pompano Beach Florida
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Author Confirmed
Why?
Resorts International Marketing - Vacationweeks.com
101 North Riverside Drive, Ste. 116 Pompano Beach, 33062 Florida, U.S.A.
Phone:
954-784-8305
Web:
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Resorts International Marketing - Vacationweeks.com Timeshare Marketing Scam Ongoing for Years Pompano Beach Florida
As a long-time contract holder with Resorts International Marketing Corp., I'm surprised so many other people have continued to fall for their ongoing scam - especially with the birth of web sites such as RIPOFF REPORT. In the past 4 years, I've not found a single "legitimate" person who has been happy with the performance of this company...or who has actually even received an honest response! The positive posts that have been seen from time to time RE: this company have usually been proven to be posted by employees or advocates.
Put simply, www.vacationweeks.com does not rent vacation weeks. Over the past 4 years, I have had 23 different people request rental information for specific resorts and specific weeks - and some even requested general 3 month time frames for any sized unit. Not a single one of these inquiring potential customers has ever received a response from this company! If and when they attempted to call the RIMC phone number, they were routed back to the web site for reservation purposes. Again, as before, there was no response to their request.
My many attempts (at least 4 per year) to gain the attention and performance of this company's "rental experts" and "customer service" personnel has met with nothing but ONE response...and that was a repeated empty promise of "moving me to the top of the list." I suppose that's the list of people who complain the most, because there was still no response to any of the assorted reservation requests I had my colleagues submit from all over the world.
I've requested a refund. I've reported them to the Better Business Bureau. I've had my attorney draft a letter to them. They are quite bold in their refusal to respond to ANY attempt to contact or pursue them. I've posted on other scam sites. I've warned THOUSANDS of people through posting on Frommers, RCI, Trip Advisor, etc, etc etc.
My biggest concern is the fact that there seems to be no way to get this company fined, prosecuted, closed, or burned to the ground. It amazes me that they can continue to function as a business when so many consumers have reported them for failing to meet the contracted efforts! If a class action lawsuit is the only way to make something happen, then someone should perhaps consider this route.
Deborah
Huntersville, North Carolina
U.S.A.
Put simply, www.vacationweeks.com does not rent vacation weeks. Over the past 4 years, I have had 23 different people request rental information for specific resorts and specific weeks - and some even requested general 3 month time frames for any sized unit. Not a single one of these inquiring potential customers has ever received a response from this company! If and when they attempted to call the RIMC phone number, they were routed back to the web site for reservation purposes. Again, as before, there was no response to their request.
My many attempts (at least 4 per year) to gain the attention and performance of this company's "rental experts" and "customer service" personnel has met with nothing but ONE response...and that was a repeated empty promise of "moving me to the top of the list." I suppose that's the list of people who complain the most, because there was still no response to any of the assorted reservation requests I had my colleagues submit from all over the world.
I've requested a refund. I've reported them to the Better Business Bureau. I've had my attorney draft a letter to them. They are quite bold in their refusal to respond to ANY attempt to contact or pursue them. I've posted on other scam sites. I've warned THOUSANDS of people through posting on Frommers, RCI, Trip Advisor, etc, etc etc.
My biggest concern is the fact that there seems to be no way to get this company fined, prosecuted, closed, or burned to the ground. It amazes me that they can continue to function as a business when so many consumers have reported them for failing to meet the contracted efforts! If a class action lawsuit is the only way to make something happen, then someone should perhaps consider this route.
Deborah
Huntersville, North Carolina
U.S.A.
1 Updates & Rebuttals
Jeff
South Miami,Florida,
U.S.A.
Clearly these complaints are irrelevant to the stated purpose of this company!!!
#2Consumer Comment
Sun, July 08, 2007
First, the way I understand this company to operate is as an "Advertising" company. I have purchased Timeshare in the past in a few beautiful locations in which I have been fully satisfied with--the resort that is. The way I comprehend this situation is such: Resorts International Marketing, is as the name depicts, a marketing company. They offer a service to market someone timeshare. Someone pays, what is described as a "lifetime" fee, which I ponder means one-time, never have to pay for anything ever again. Then this company markets their timeshare, through various means (e.g. website, magazines, etc...). They list it forever, or until sold, or rented. This customer becomes angry that their timeshare did not rent or sell, and they want their money back. I would love it if any customer of this company could explain it any different. The way I see it is this: If I decided to rent or sell my house, and I posted an advertisement in the newspaper, #1 it would cost a large amount of money, and #2 the ad would only last for a week maybe a month, depending on how much $$ I forked out. BUT, if it did not sell or rent, would I be able to get my money back, or complain that it was not renting or selling for that matter. Additionally, if i decided to sell anything on a Popular Auction Website**, including timeshare (which they do list) I would pay a very large amount of money for a small amount of time... again, if it did not sell-- DO **popular auction websites GIVE REFUNDS??? I think that because this company is neither a newspaper nor a popular auction website, people think they should be able to receive a refund or be mad that their timeshare is not renting and this is causing them some kind of financial problems, should not have purchased timeshare in the first place.
