- Report: #1343137
Complaint Review: RevitaYouth Rancho Santa Fe CA - Internet
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RevitaYouth Rancho Santa Fe CA
Internet, USA
Phone:
1-888-211-7845
Web:
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RevitaYouth Rancho Santa Fe, CA Revita Youth Advanced Skin Care Revita Youth lied. They stated in their add, no charges other than shipping will apply to your initial trial offer. Then they turned around and stated if you didn't call us withint 14 days of ordering this product, we bill you. St Petersburg Florida
I ordered two products from Revita Youth the Ageless Skin Moisturizer and the Ageless eye revitilizer. Neither has done anything to improve the texture or wrinkles in my skin. I accepted their Free Trial Offer of $5.95 per item shipping and they assured me in the ad that there would be no other charges. If I liked their product, subsequent orders would be billed at the regular price. I placed the order on 11/29/16. The actual samples arrived on 12/8/16 and today 12/14/16 my checking account was debited for $89.97 and $85.94 respectively for each product. I immediately contacted my back to hold those payments and contacted the company as well. After a 10 minute discussion witht the Customer Service Rep, I escalated to a Supervisor Kristi employee #73. She advised me as did the Customer Service Rep that the commitment was 14 days then bill the full amount. I advised her she had two options, I would return the unused product and theyy refuld the full amount of the purchase or I stop pay on the checks and they get nothing. She tried to offer a discount on future orders or a 85% refund and a restocking fee. I repeated my requiremnts and she agreed. I have the RMA number and return address. However, I would caution anyone who is tempted to try this product to just skip it. It doesn't work and it's certainly not worth the grief over their purchase program.
