- Report: #857943
Complaint Review: RGS Financial - Richardson Texas
Reported By:
Shannon Harding -
Park City, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
RGS Financial
P.O. Box 852039 Richardson, 75085 Texas, United States of America
Phone:
866-941-8600
Web:
www.rgsfinancial.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
RGS Financial RGS Financial, Inc. RGS Financial Reports Fradulent Accounts to your Credit Report!!! Richardson, Texas
RGS Financial reported a fraudulent account to my credit report which is not mine, then after I disputed it with Experian claimed to have verified the debt! This account was previously on my credit report by a different collection agency and I wrote them explaining that I have never had an account with Cox Communications and requested they investigate this and have it removed from my file. After they investigated it they found no proof of the account belonging to me, contacted the credit bureaus and had it removed from my credit file. Now a year later it is reappearing on my credit report by RGS Financial, and they do not even provide a payment history! Then they had to nerve to tell Experian that the debt was valid!! When someone is the victim of identity theft or fraud it is a nightmare trying to get false information removed from a credit file, then to have this company who clearly purchased bad or fraudulent debt from other agencies is really sickening. I am in the process of filing a law suit against this company and Experian for for violation of the Fair Credit Reporting Act and Defamation.
2 Updates & Rebuttals
Shannon Harding
Park City,Illinois,
United States of America
Problem seems to have been resolved by manager at RGS Financial
#2Author of original report
Tue, March 27, 2012
Although I contacted Experian about this prior to writing the report and the debt was somehow verified by RGS, I did not contact RGS as I assumed they would not be helpful due to the reputation of collection agencies. Whether they would have been helpful if I called is not something I can attest to, but after filing this report Chris was very helpful in getting everything resolved. Overall I am pleased with the outcome and I look forward to it being removed from my credit report within a few days.
Cpruitt
Richardson,Texas,
USA
Response from RGS Financial
#3UPDATE Employee
Mon, March 26, 2012
My name is Chris Pruitt, I am a VP at RGS Financial. We take these sort of complaints very seriously. I would like to help get this resolved, but I was unable to locate the referenced account based on the information in your complaint. I need more information from you in order to help you.
Please call me at 877-457-8500
ext 2009 or email me at [email protected] at your earliest convenience. Once Ive located the account in our system, I will help you get this sorted out.
