- Report: #521263
Complaint Review: Rick Johnson Tire and Auto - Naples Florida
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Rick Johnson Tire and Auto
6505 Dudley Drive Naples, Florida, United States of America
Phone:
2394302777
Web:
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Rick Johnson Tire and Auto "Fair and Honest" my a$$! Naples, Florida
I recently took my car in for a checkup. I had it thoroughly inspected, and got a list of everything needing repair. It was a fairly normal list; brake work, fan belts, etc., but times are tight and I wanted a second price.
I asked my wife to take it to a place near her work, Rick Johnson Tire and Auto on Pine Ridge Road, to get a second inspection and quote. She didn't tell them the car had already been inspected.
After their inspection, they told my wife that the CV joint seals were bad and needed to be replaced, to the tune of several hundred dollars.
I took the car to a third mechanic to get the seals checked, and was told that the CV joint boots hadn't cracked, they had been deliberately cut with a knife.
You may want to think twice before taking your car to this place.
1 Updates & Rebuttals
Rick Johnson
Naples,Florida,
United States of America
Rick Johnson Auto and Tire Response
#2REBUTTAL Owner of company
Wed, February 13, 2013
Dear Dean,
I apologize that this was your experience. We are under the impression that this matter has been resolved. If there is anything that we can do in the future to help you or earn your business, we are here to serve.
Respectfully,
Rick Johnson
