- Report: #1391950
Complaint Review: Rick Johnson Tire & Auto - Bonita Sprigns Florida
Reported By:
SOsickofcrookedmechanics -
Bonita Springs, Florida, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Rick Johnson Tire & Auto
Bonita Sprigns, 34135 Florida, USA
Web:
www.rjtires.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Rick Johnson Tire & Auto Fine for tires but be careful using them for anything else Bonita Sprigns Florida
We used these guys for tires first...that was fine. Then we had them do some minor repairs/service and had some issues with their workmanship. Wanting to give them a second chance we then used them to replace a clutch...MISTAKE!!
We had them replace the clutch for about $1,100...within a week or so there were some noises come from it that should NOT be happening with a new clutch. I've driven manual trucks all my lift so I've had many clutches and I know when something isn't right. When we contacted them about it they blamed it on "mis-use" trying to pass some BS about mud/water/dirt getting into the workings and causing the problem with the throw-out bearing and that they couldn't do anything about it!
Now, less than a year later we're having to get the clutch replaced AGAIN...another $1,300!! The new mechanics reviewed their work and found that they didn't replace some parts considered to be "must do" with this work...AND they used substandard low quality parts on top of that!
If all you need are tires they are probably fine but there seems to be a pattern with RJ of "upselling" customers on parts and service they don't need. So, take this information and use it how you will...caveat emptor.
