- Report: #1291526
Complaint Review: Ridgid - Nationwide
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Author Confirmed
Why?
Ridgid
Nationwide, USA
Web:
www.ridgid.com
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Ridgid lies about their warranties Elyria Nationwide
I am a huge fan of the Ridgid Tools. I am going to have to say that their warranties on their tools SUCKS.
I have registered every tool I have ever bought from them. They have lost my info not only once, but twice!!!
and they will try to have you jump through hoops to prove you registered. I have at least 7 combo kits and I REGISTER
THEM ALL. THEY HAVE TOLD ME THAT SOME OF MY TOOLS ARE NOT ON THE LIST AND THATS ********!!!
They just told me the very first hammer gun I bought from them is not on their list.(BULLSHIT) I have 3 chargers that they
said are not on the list also (********). It does happen and it has now happen to me twice. so I guess I must have been
dreaming that the would do their part and cover their warrenties..... oh by the way I also have the RIDGID heated jacket,
I am not a hater, just a really pissed off customer who has done what was asked of me only to have them
RENIGUE ON THEIR END.
Oh and by the way I just got Home Depot Rep to get me a new charger and the Ridgid rep today would not let ne renew my
new charger becuase I didnt have the numbers off of the old one. because Ridgid told the Home Depot rep to recycle it !!!
(and they were sending me a new one) so I can't even get those numbers to get the new warranity. so I guess Ridgid can
is saying the Home Depot rep is a liar too...
It looks to me like they will bo anything the can to get you to give up on your warranties so they dont have to honor them.
I would think most companies try to keeep their customers, they seem to be trying to push theirs towards Dewalt !!!!
