- Report: #1167623
Complaint Review: RJ Inspections - Methuen Massachusetts
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Author Not Confirmed
Why?
RJ Inspections
270 Lawrence Street Methuen, 01844 Massachusetts, USA
Web:
http://rjhomeinspection.com/
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
RJ Inspections Bad home inspection Methuen Massachusetts
RJ did a home Inspection for me in 2010.
The cons:
* Missed a lot of issues that I truly believe many other home inspectors would have found.
* Poor level of customer service. I found the owner to be, at first, unresponsive, and later very insulting.
The pros:
* When I complained about how dissatisfied I was with the initial inspection (and my agent agreed that it was a very poor job), a new inspection was conducted at no additional charge.
* When I brought some of the issues discovered after I purchased the house to the attention of the owner, he provided a total refund of the inspection cost.
Bottom line: I would never use again nor would I recommend this service to anyone seeking advice on a home inspection.
1 Updates & Rebuttals
RJ Inspections
Methuen ,Massachusetts,
Refunded
#2REBUTTAL Owner of company
Thu, August 07, 2014
As stated in the body of the complaint, RJ Inspections did rectify the situation by providing another inspection at no cost and fully refunding the original inspection fee. This problem was corrected in a very timely manner and the customers were satisfied with the full refund.
