Matt
Hobbs,#2Author of original report
Fri, July 07, 2006
Wow, I am surprised to hear from Robert. Robert will ignore a dozen emails and phone calls, but he sure can reply quick when others find out about his business tactics. If Robert has been in business for "25 years" you would think he would know better. Guess Not.. The following is copied directly from Robert "Terms" section: If you wish to cancel, you MUST fax a notice to (405) 292-4808 BEFORE your anniversary date, or you will be billed again. Phone calls or emails will not cancel your membership. That is EXACTLY what I did. I called Robert the first time and I was instructed to fax in a notice, which I did the same day. That was well BEFORE the anniversary date. And guess what? Account never canceled. Robert, why don't you be an adult and fess up to your sorry business practices and get your "accounting dept." a little more organized. I authorized the cancellation too, but I guess you didn't want to.
Michael
Bountiful,#3Consumer Comment
Fri, July 07, 2006
This is why you NEVER NEVER NEVER give out your credit card number , social security number or ANY personal information to ANYONE or ANY business over the internet. Having said that, just burn copies of the information that you have and give it away to anyone that will take it. Once you purchase a product it's yours to do with what you want just as long as you don't profit from it. So give copies away . I have done it and will continue to so it when the opportunity presents itself. Oh, and cancel the d**n credit card! Cheers!
Robert
Norman,#4REBUTTAL Owner of company
Fri, July 07, 2006
Robert Blackman here. I've been in this business for 24 years. And, I'm still amazed that people don't read the terms to anything they purchase online. If Matt would of followed the terms to the site, he would of been cancelled in a timely manner: www.MLMMastermind.com/terms I did communicate that with Matt, but he refused to follow the terms and contends that somehow he got ripped off. Not true. Be an adult, Matt and follow the terms of the site YOU authorized payment on. Sincerely, Robert Blackman
Matt
Hobbs,#5Author of original report
Tue, May 30, 2006
Hello, Thank you for your suggestion. I have filed a claim with my credit card. I did get a refund for all the money Robert stole. I just wanted to spread the word so others would not have to go down this same road. Have a good one.
Lynn
St. Paul,#6Consumer Comment
Mon, May 29, 2006
Send them copies of your emails and file a fraud claim or dispute. More often than not they will side with the customer if you have any sort of evidence whatsoever.