- Report: #1023775
Complaint Review: RocketLawyer - Internet
-
Author Not Confirmed
Why?
RocketLawyer
182 Howard Street San Francisco, California 941059 Internet, United States of America
Phone:
Web:
rocketlawyer.com
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RocketLawyer UNAUTHORIZED BILLING OF MY BEBIT CARD!!!!!!!! Internet
I am not familiar with this company, but they keep making outragious charges to my credit card. I have no idea how they got my information because I didnt sign up with them. I tried contacting them via the numbers that I found on-line but I dont get an answer. This has to stop.
2 Updates & Rebuttals
Rocket Lawyer
San Francisco ,California,
USA
Rocket Lawyer Would Like To Make Things Right
#2UPDATE Employee ..inside information
Thu, August 10, 2017
Hi there,
We are so sorry that your experience with us was unsatisfactory. If there is anything that we can do at this time in regards to this, please email us at [email protected] with your email address that you had used to sign up with and the full name on the account. We really hope to hear from you.
jwhelan
San Francisco,California,
USA
Rocket Lawyer Support
#3UPDATE Employee
Tue, March 05, 2013
We're sorry for any frustration that you've experienced. We're happy to help you resolve this problem though. You can always end your membership yourself on the website. Directions can be found here. You can reach our customer service team M-F 6am-6pm at 877-881-0947. You can also email us at [email protected].
If you have any problems with any of this, feel free to contact me directly and I will do my best to assist you.
Thanks
John Whelan
VP of Customer Service
415-683-0426
